And then the PCs come upon the very harassed young sophont with a desk nameplate composed of a raggedly-cut bit of packing case with what is a (apparently) common family name scrawled across it using what appears to have been a child's crayon . . . 

Smart PCs with an appointment ask if this unfortunate has had lunch yet, then when they get the inevitable "No time" response, ask what the bureaucrat would like to eat and then order this for delivery, declaring that their appointment time is no lunch period.

Smart PCs without an appointment ask to schedule one at a later date, picks from the available times the one that's nearest the local lunch hour, researchs what this bureaucrat usually orders for lunch then brings this meal with them for the appointment.

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