UPDATE: Message from Ovid About NEJM Group Renewals Rothbaum, Ellen 24 Apr 2023 15:42 UTC

Dear Colleagues,

I received this message from Jennifer Moran:

Ellen,
I am sorry for all of the difficulty.   I just want to make sure that everyone is aware that this outreach is in regards to your NEJM Catalyst and not NEJM.  The NEJM subscription is due to expire August 4, 2023.  The NEJM Catalyst expired at the end of 2022.  I am copying Ebsco and my contact at Ovid.
Thank you.

Jennifer

Jennifer Moran  |  NEJM Group Licensing|  NEJM Group
860 Winter Street, Waltham, MA 02451  |  781-434-7382  |  jmoran@mms.org

In my not so humble opinion, the NEJM Group  should have been specific as to the journal(s) they were referencing in their original email.

Regards,

Ellen Rothbaum, MS, AHIP
Medical Librarian
St. Francis Hospital & Heart Center
100 Port Washington Boulevard
Roslyn, NY 11576
T 516-562-6673
Ellen.Rothbaum@chsli.org

-----Original Message-----
From: Medical Libraries Discussion List <MEDLIB-L@list.uvm.edu> On Behalf Of Rothbaum, Ellen
Sent: Monday, April 24, 2023 8:40 AM
To: MEDLIB-L@LIST.UVM.EDU
Subject: [EXTERNAL] Message from Ovid About NEJM Group Renewals

[Caution External Email]  Do not click on links or open attachments unless expected from a trusted source.

**********************************************************************
Good morning,
This is being sent to several listservs.  Sorry for the duplication.
I received the email below from Ovid.  We paid EBSCO, and then discovered that Ovid was handling the subscription to NEJM.
I am quite annoyed, since Ovid has not, until now, contacted either EBSCO or myself.
In my not so humble opinion, Ovid dropped the ball.
Regards,
Ellen Rothbaum, MS, AHIP
Medical Librarian
St. Francis Hospital & Heart Center
100 Port Washington Boulevard
Roslyn, NY 11576
T 516-562-6673
Ellen.Rothbaum@chsli.org<mailto:Sam-Young.Chwe@chsli.org>

From: Moran, Jennifer P. <jmoran@mms.org>
Sent: Friday, April 21, 2023 4:09 PM
To: Rothbaum, Ellen <Ellen.Rothbaum@chsli.org>
Subject: [EXTERNAL] NEJM Group Renewal - End of Graced Access

[Caution External Email]  Do not click on links or open attachments unless expected from a trusted source.

________________________________
Dear NEJM Group subscriber:
We are contacting you regarding your institution's NEJM Group subscription(s).
As we hope you know from previous correspondence, Ovid Technologies, Inc. now manages all NEJM Group institutional subscriptions.
We are contacting you because we have not heard from you directly, or via Ovid regarding the Renewal of your NEJM Group subscription(s), and they are now past their Expiration Date.  As a result, your account is now in "Grace", and the "Grace" period will end on April 30, 2023.
In order to maintain access to the NEJM Group journals, we encourage you to reach out to your Ovid representative at your earliest convenience.  If you need general assistance, please contact:
sales@wolterskluwer.com<mailto:sales@wolterskluwer.com>
Note - Please include the name of your institution and "NEJM Renewal" in the title of your email.

NEJM Customer Name: SAINT FRANCIS HOSPITAL - Roslyn NEJM Customer #: 000101395186

Best Regards,
Jennifer Moran, on behalf of NEJM Group Institutional Service