This announcement has been cross-posted to several lists, please excuse
the duplication.

              Announcing the  NETSL spring 2000 Conference
      User-Oriented Technical Services: All Things to All People,
                           The  Hogan Center,
                College of the Holy Cross, Worcester, MA
                             April 14, 2000

                               Featuring:
 Walt Crawford, Information Architect, Research Libraries Group, Inc.,
                                  and
    Thomas Mann, Reference Specialist, Humanities and Social Sciences
                      Division, Library of Congress

    Technical Services has always been essentially a user-oriented
service, because it acquires, organizes, and distributes the library's
collections.  However, Technical Services has not always been
user-friendly.  As we have come to rely on integrated, automated systems
for Technical Services functions, and as libraries are assuming the role
of electronic resource mediators, instantaneous access to records and to
electronic resources  is transforming the library catalog from a finding
tool for materials in one library to a gateway to a universe of
materials.   In order to satisfy users' growing expectations, Technical
Services has to provide user-friendly services without diminishing its
traditional functions.  How is Technical Services responding to service
demands that require speed, convenience, and personalized assistance?
What are we doing to be more user-friendly?  What more should we be
doing?  Featured speakers Walt Crawford and Thomas Mann will look at how
changes in technology are changing our own attitudes and ways of
bringing Technical and Public Services even closer together.

Breakout Sessions
  IRIS, an effort to standardize visual resources cataloging by Norine
    Duncan, Brown University
  Access to Forms and Genres: It's What They Want! by David Miller, Curry
    College
  The Public Face of Authority Control, by Martha Beshers, Providence
    College
  Metadata for cataloging and linking to World Wide Web sites, by Bill
    Ghezzi, Dartmouth College

Registration Information
Registration forms and programs will be available early in January.
Conference registration will cost $40.00 for NETSL members, $50.00 for
nonmembers, and $20.00 for library school students.
Register early, space is limited to 275.

For directions to Holy Cross, please see their Webpage at URL
http://www.holycross.edu/about/about.htm