Staff performance ; checkin rates -- Isabelle Copin
Stephen D. Clark 21 Oct 1999 10:12 UTC
-------- Original Message --------
Subject: Staff performance ; checkin rates
Date: Thu, 21 Oct 1999 15:31:53 +0200
From: Isabelle Copin <ISABELLE.COPIN@BNF.FR>
Hello,
we never measured exactly the time that it takes to checkin an issue,
but
as I have to produce statistics giving the number of issues we checkin
every day, and divide it by the number of persons who were here this
day,
it gives an average ratio of the number of issues checked in one day by
one
person, though it is not linked to a name in particular.
The result is that one person checkin about 65 to 70 issues a day. Along
the year, the range goes from 50 to 90 or even 100 issues a day. This
includes opening the mail, checking in, writing the shelfmark on the
issue,
stamping, and sorting the issues by locations. It also includes the
handling of unsollicited issues, knowing that the people who do the
checkin
also do firts searches, but that afterwards these issues are handled by
another person. Our work days are of about 7 hours. And we checkin on an
automated system, Sails.
I also have a question : we checkin part of the serials on Sails, and
another part on a manual system. I have not such figures for the serials
checked in on the manual system, and the opinions here are divergent :
some
people think it is longer to check in on the automated system than on
the
manual one, and some think that it is the contrary. Would anybody have
ideas about this, or better, figures ?
Thanks
Isabelle Copin
Bibliothèque nationale de France
Gestion centralisée des acquisitions - Périodiques
isabelle.copin@bnf.fr