----------(1)
>From bryantp@SWOSU.EDU Tue Aug 10 10:06:49 1999
Date: Tue, 10 Aug 1999 08:04:02 -0500
From: Pauline Bryant <bryantp@SWOSU.EDU>
Subject: Re: Claims misrouted by publisher (Lucy Crews)

Hi,

We also received a letter from The Council for Exceptional
Children for a claim for the same issues:

Exceptional Children    v. 62, numbers 1 and 2.

We received the issues so I am not sure what is going on with
the publisher.

>---------- Forwarded message ----------
>Date: Mon, 9 Aug 1999 16:23:58 -0400
>From: Lucy Crews <lcrews@CIT.MBC.EDU>
>Subject: Claims misrouted by publisher
>
>Friends,
>
>I received two letters from The Council for Exceptional Children today for
>claims involving two titles.
>
>These claims are NOT mine, though they were addressed to me. Please read
>to see if you recognize them as yours.
>
>    Claim for   Exceptional Children    v. 62,  numbers 1 and 2,  1995
>
>    Claim for   Teaching Exceptional Children   v. 28, number 1  1995
>
>    Both claims say   OUT OF PRINT.
>
>I called the publisher, and they say I made the claim through Ebsco.
>Ebsco says they have no way to trace the claims from their end either.
>
>So, hopefully, one of you will recognize this.  If you are not the person
>who does claiming or ordering of back issues, forward it on within your
>library to the appropriate department.
>
>If you are sure it is you, please email me your name and address and I
>will forward the letters on to you for your files.
>
>Sincerely,
>
>Lucy A. Crews
>Serials Librarian
>Grafton Library
>Mary Baldwin College
>Staunton, Va   24401
>ph 540-887-7088
>LCREWS@CIT.MBC.EDU
>

Pauline Bryant, Serials Dept.
bryantp@swosu.edu

* * * * * * * * * * * * * * * * * * * * * *
SOUTHWESTERN OKLAHOMA STATE UNIVERSITY
Al Harris Library
809 N Custer
Weatherford, Oklahoma 73096
Tel (580) 774-7022      Fax (580) 774-3112
* * * * * * * * * * * * * * * * * * * * * *

----------(2)
>From R-Condren@NEIU.EDU Tue Aug 10 10:06:49 1999
Date: Tue, 10 Aug 1999 08:33:46 -0500
From: Robert Condren <R-Condren@NEIU.EDU>
Subject: Re: Claims misrouted by publisher (Stephen Lacey)

  We recently claimed vol. 64, no. 4 and vol. 65, nos. 1 and 2 of
Exceptional Children and received vol. 64, nos. 1-3 instead.  Considering
the other problems I've had claiming issues from this organization, and
the problems posted here, I think there's a problem in their circulation
department.

Bob Condren
Northeastern Illinois University Library