---------- Forwarded message ----------
Date: Tue, 10 Aug 1999 09:12:22 +1000
From: Stephen Lacey <slacey@NLA.GOV.AU>
Subject: Re: Claims misrouted by publisher (Teresa J. Strasner)

My suggestion is to check your vendor.  We are also receiving too many of
these and after a quick look I can trace the problem to one vendor.

Stephen Lacey
Manager, Serial Orders
National Library of Australia
Tel: +61 (02) 6262 1321
Fax: + 61(02) 6273 4322
e-mail: slacey@nla.gov.au

> ---------- Forwarded message ----------
> Date: Mon, 9 Aug 1999 15:32:07 -0600
> From: Teresa J Strasner <tstrasne@BRAIN.UCCS.EDU>
> Subject: Re: Claims misrouted by publisher (Lucy Crews)
>
> Interesting. I also received a letter, but with only one title listed.
> Mine was for
>
> Exceptional Children v.62:nos.1-2 (1995)
>
> I did not claim these and wonder if perhaps there was a glitch in the
> publishers computer or something.
>
> Teresa Strasner
> CU Colorado Springs Kraemer Library
> Serials
>
> > ---------- Forwarded message ----------
> > Date: Mon, 9 Aug 1999 16:23:58 -0400
> > From: Lucy Crews <lcrews@CIT.MBC.EDU>
> > Subject: Claims misrouted by publisher
> >
> > Friends,
> >
> > I received two letters from The Council for Exceptional Children today
> for
> > claims involving two titles.
> >
> > These claims are NOT mine, though they were addressed to me. Please read
> > to see if you recognize them as yours.
> >
> >     Claim for   Exceptional Children    v. 62,  numbers 1 and 2,  1995
> >
> >     Claim for   Teaching Exceptional Children   v. 28, number 1  1995
> >
> >     Both claims say   OUT OF PRINT.
> >
> > I called the publisher, and they say I made the claim through Ebsco.
> > Ebsco says they have no way to trace the claims from their end either.
> >
> > So, hopefully, one of you will recognize this.  If you are not the
> person
> > who does claiming or ordering of back issues, forward it on within your
> > library to the appropriate department.
> >
> > If you are sure it is you, please email me your name and address and I
> > will forward the letters on to you for your files.
> >
> > Sincerely,
> >
> > Lucy A. Crews
> > Serials Librarian
> > Grafton Library
> > Mary Baldwin College
> > Staunton, Va   24401
> > ph 540-887-7088
> > LCREWS@CIT.MBC.EDU
> >
>