-----(1)

>From SKWORJ@GBMS01.UWGB.EDU Tue Oct  6 16:07:39 1998
Date: Tue, 6 Oct 1998 08:18:59 -0500
From: SKWORJ@GBMS01.UWGB.EDU
Subject: Re: QUESTION: Overdue notices (Nan Canington)

***I do my claims as the action dates trip, eg, daily, and send them in
weekly.  The action dates are set according to frequency of publication --
weekly things are allowed a grace period of 15 days, monthly 30-35, etc.

***When I was re-thinking how I did claims, and the results I was
receiving, someone advised they stamp first claims as "searched, verified
missing" and physically initial to demonstrate these are bona fide claims.
Seeing that we do, indeed, physically search our shelves rather than take
our computer's word that the issue in question is not here, I ordered such
a stamp, and think it has made a difference in the acceptance of our first
claims to smaller entities.  Our vendor knows us well enough by now :)

***Good luck.

Jeanette Skwor
Cofrin Library
UW-Green Bay

> I would like to know how often different institutions send overdue notices
> to their vendor?  Right now I try to send them every month and I was
> wondering if that was to early since the publisher probably ignores the
> request.  Thanking you in advance for your replies.
>
> Nan Canington
> Odum Library
> Valdosta State University
> Valdosta, Ga. 31698
> Phone 912-245-3734
> Fax 912-259-5059
> email ncaningt@valdosta.edu
>

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>From wescott@LYCO.LYCOMING.EDU Tue Oct  6 16:07:39 1998
Date: Tue, 6 Oct 1998 09:17:41 -0400
From: "Geraldine H. Wescott" <wescott@LYCO.LYCOMING.EDU>
Subject: Re: QUESTION: Overdue notices (Nan Canington)

Nan

I claim once a month with the vendor, too.  I find that if I wait to claim
until the journal is a month overdue, it's about right.  I'm still in the
window of opportunity with the publisher to get the journal if it has been
published and somehow we've not gotten it but it's not too soon to joggle
them if the issue hasn't been published. Then they know to send out a 'not
yet published' notice to the vendor.

Gerre

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-  Lycoming College                           voice - 717-321-4089      -
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>From eastland@HAL.MUHLBERG.EDU Tue Oct  6 16:07:39 1998
Date: Tue, 6 Oct 1998 11:22:46 -0400
From: Barbara Eastland - Library <eastland@HAL.MUHLBERG.EDU>
Subject: Re: QUESTION: Overdue notices (Nan Canington)

Hello-
        I run claims every week for serials and send the new claims at
that time. Repeat claims are sent every month (sometimes more frequently
if there is a particular problem with a publisher/distributor).  Hope this
is helpful.

Cordially,
Barb

Barbara B. Eastland                     610-821-3561
Serials Manager                    FAX: 821-821-3511
Trexler Library                         eastland@muhlenberg.edu
Muhlenberg College
2400 Chew St.
Allentown  PA  18104