Date: Fri, 17 Apr 1998 13:59:19 -0600
From: Michael Thompson <thompson@RESOURCENTER.COM>
Subject: Re: No. of Issues per Vol. -- Query from Publisher (Donna Sue Yanney)

At 01:46 PM 4/17/98 -0500, ERCELAA@ctrvax.Vanderbilt.Edu wrote:
>I'm not a publisher, nor do I play one on t.v., but it would be my guess
>that a change in the number of issues in a volume would generate a lot
>of erroneous claims for missing issues.

This is certainly a valid concern. I once published a monthly magazine for a
professional association. We did a membership directory as our June issue.
It was clearly marked as Vol ? No. 6, but because it was a directory and a
lot thicker than the regular issues, it often got shelved separately. Then,
when everyone was collecting their issues for binding, we got a lot of
claims for missing issue No. 6. I sent form letters explaining what No. 6
looked like, and very few of the claimants were really missing it, once they
understood.

You can't be too careful in communicating with subscribers, especially
institutional ones.

******Michael P. Thompson******
****Director of Communications***
***thompson@resourcenter.com***