8 messages, 197 lines: (1)---------------------------- Date: Thu, 29 Jan 1998 09:08:02 -0600 From: Carol Green <Carol.Green@USM.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 Anne: Here's the response I FINALLY received from the publisher: Vol. 36:6 was a promotional issue free to new subscribers and was not part of institutional subscriptions. Because of US Postal Service regulations it must be included in the vol., issue and page numbering. We received the 9 regularly scheduled issues but were told we would not get 36:6. They never even offered to sell it to us. <>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>> Carol D. Green Serials Librarian University Libraries The University of Southern Mississippi Box 5053 Hattiesburg, MS 39406-5053 Carol.Green@usm.edu (601)266-4476 (601)266-6033 fax <>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>><<>>Date: Thu, 29 Jan 1998 11:38:09 -0500 (2)--------------------------- Date: Thu, 29 Jan 1998 08:45:42 -0600 From: Jeanette Skwor <SKWORJ@GBMS01.UWGB.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 Cofrin Library, University of Wisconsin-Green Bay, subscribes to this title and received the issue in question as part of their regular subscription year, without claims or paying extra. Jeanette Skwor Cofrin Library UWGB (3)--------------------------- Date: Thu, 29 Jan 1998 10:15:56 -0600 From: Michal Ann Bader <BADERM@CEDARNET.CEDARVILLE.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 Anne, I found out about issue #6 through the listserv. I then brought it to the attention of our subscription agent and they verified that it was an extra charge. My boss opted not to get it. I also got the ad from Slack. I think the whole thing stinks too. Michal Bader Michal Ann Bader Cedarville College Centennial Library Periodicals Room Cedarville, OH 45314 baderm@cedarville.edu (4)------------------------ Date: Thu, 29 Jan 1998 10:15:56 -0600 From: Judy Stubbs <justubbs@ORU.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 We have experienced the same frustration with this title/issue. To make matters worse, the photocopied issue they are offering is bound. Since this is a title we bind by volume, we have to pay extra to have the issue stripped of its binding in order to include it within v.36 for binding. I think the publisher should have been more upfront with their subscribers. It takes time to claim, call your vendor, etc. Judith A. Stubbs Oral Roberts University Assistant Director Library Technical Services <justubbs@ORU.EDU> (5)-------------------------- Date: Thu, 29 Jan 1998 07:47:54 -0600 From: Joe Edelen <jedelen@SUNBURST.USD.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 Comments: To: "Anne C. Bunting" <ABUNTING@utmem1.utmem.edu> As a matter of fact I have in front of me an invoice from Faxon for just that issue, $16. On top of that they charged us $14.30 service charge just to bill us for that issue. Joe Edelen Univ of South Dakota <jedelen@SUNBURST.USD.EDU> (6)------------------------ Date: Thu, 29 Jan 1998 07:18:51 -0600 From: Mary Grace Sirone <msirone@SELU.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 This issue was not included with our subscription. Since we have this title through Faxon, they notified us and we had to let them know if we wanted to receive it or not. |+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=| Mary Grace Sirone Sims Memorial Library Phone: (504)549-5076 Acquisitions Department FAX: (504)549-3492 SLU 896 email: msirone@selu.edu Hammond, LA 70402 |+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=|+=| (7)------------------------ Date: Thu, 29 Jan 1998 07:47:34 -0500 From: Deborah Harrell <dharrell@WESTGA.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 We "found out" about the special #6 when we received #7. I contacted the publisher twice and finally got the message that we would have to purchase #6 because it wasn't part of the subscription. I forwarded that message on to our subscription agent, who then ordered the issue for us. Yes, we had to pay an additional fee. Personally I believe this is underhanded and "slick" of the publisher, but remember who the publisher is! Slack has never been one of the "good guys"--billing is always erratic. I rank them right down there with titles handled by Neodata/Boulder Colorado. Thanks. Debbie Harrell Ingram Library, State University of West Georgia phone: 770-836-6498 fax: 770-836-6626 (8)--------------------------- Date: Thu, 29 Jan 1998 07:24:59 -0500 From: "Bobbye L. McCarter" <blm@CANES.GSW.PEACHNET.EDU> Subject: Re: J Nursing Education v.36 #6, 1997 Agree with your reasoning. We subscribe through Faxon and were sent a notification about this special issue and were to check and return the form if we wished to purchase this special issue. For this reason, we had no problems but you are right that if such an issue is to be published in the regular numbering of things then it should be a part of the subscription or a notification should be sent to all subscribers about the inclusion of this special issue and the separate charge - sent by the publisher. Given the problems this situation created and the bad feelings it has generated, I would hope the publishers would have learned not to do this again or at least to handle it differently if they do decide to repeat this "offense" again. B. McCarter, blm@canes.gsw.peachnet.edu James Earl Carter Library Georgia Southwestern State University Americus, GA 31709 (912)931-2259 ------ At 10:26 PM 1/28/98 Anne C. Bunting <ABUNTING@utmem1.utmem.edu> wrote: >Subject: J Nursing Education v.36 #6, 1997 > >We have had a bad experience with this journal. I have sent e-mails to the >publisher and to the journal editor, Christine A. Tanner, concerning a >problem they have created for libraries. > >A subscription to this journal has always covered 9 issues since they do >not normally publish during June, July, and August. We got all of our >issues for 1997 except we are missing #6. Since this # was in the middle >of the year and within the yearly num bering, we claimed the issue. We >were then told it was an special issue and we would have to pay $16.00 for >it. This special issue continues the numbering of #5. #7 picks up the >following numbers. We did not know this was a special issue until we >claime d it. > >Today we received a letter from SLACK, INC. stating that issue #6 was in >such demand that they ran out of copies and will now sell us a photocopy >of the issue for $10.00 instead of $16.00. > >I wonder if individual subscribers had to pay extra for this issue or if >they got it with their subscription. If they had to pay extra to get it, >how were they notified that they had to do this. > >If anyone has any pull with the editor or anyone on the editorial board, I >would appreciate your calling this to their attention. We don't mind >paying more for the journal, but all the issues should be included in the >subscription price or a special issu e that is not included should not be >introduced in the middle of a numbering sequence. > > Anne C. Bunting <ABUNTING@utmem1.utmem.edu>
