Re : American Chemical Society journals Fiona Tipple 17 Nov 1997 11:14 UTC

Dear Serialsters,
Below are excerpts from  correspondence with our subscription agents
concerning ongoing problems with American Chemical Society
publications.

>No more news from American Chemical Society I am afraid. I had hoped to
>get some more response from the publisher. We were told vis-a-vis one sub.
>(Biochemistry) that all issues being sent/none returned....
>As well as other Dublin customers (including one who orders his
>ACS subs via another agent), other customers in Cork and Galway have
>also had the same problems since June/July 1997. All very frustrating.

As of today, 17 November, we are missing substantial numbers of
1997 issues from no fewer than 18 ACS journals; as you can see, other
Irish libraries are also experiencing difficulties, and these
problems are agent-independent.  I wonder, are US libraries
experiencing similar problems?  ACS, of course, are disclaiming any
responsibility...

Any advice as to how we could escalate this problem would be very
welcome.

++++++++++++++++++++++++++++++++++++++++++++++++<
Fiona Tipple,
Sub Librarian, Acquisitions,
Main Library, University College Dublin,
Belfield, Dublin 4
Ireland.   Tel: (353-1-)706 7575; FAX: (353-1-)706 1148
E-mail: Fiona.Tipple@ucd.ie