Since I am new to the "serials game" I have been following this claiming
thread with interest.  I understand now that other libraries send out
subsequent claims for missing issues, in ADDITION to responding to the
vendor's "claim checker."

But here is my situation.  We use EBSCO as our vendor.  The staff member
who does our claims was told by our EBSCO rep that we are NOT to send out
subsequent claims- that the "claim checker" serves as the way to submit
notice of continued non-receipt of items.  Does anyone else use EBSCO
and, if so, how do you handle the issue of subsequent claims (e.g. 1st
claim, 2nd claim, 3rd claim and so on, for a missing item)?

Dani
p005386b@pb.seflin.org

[From: Dani Lichtenberg <p005386b@PB.SEFLIN.ORG>]