---------- Forwarded message ----------
Date: Tue, 17 Jun 1997 09:28:15 -0400
From: Wen, Shixing <swen@FGCU.EDU>
Subject: Re: information please (Jingping Zhang)

I first learned about RoweCom at its exhibit booth at ALA winter
conference. From what their sales rep articulated to me, it looks like
an interesting service. However, when I tried to download their software
(supposedly free) from their webpage, it appeared that there was nothing
at the download site. I called the company and their tech people
admitted there was problem for downloading and promised to put the
program software on their ftp server. He asked me to wait for an hour so
that he could move the file(s) from their web server to their ftp
server. (I don't know why it should take an hour to do so.) But he
didn't call me back as promised. So I am kind of skeptical of their
service now. That is, what they promise to you might not turn out true.

I did that in February and March, and have not tried it lately. (I gave
it up.) If someone has a different experience, please let us know.

Shixing Wen
Florida Gulf Coast University

> ----------
> From:         Marcia Tuttle[SMTP:tuttle@GIBBS.OIT.UNC.EDU]
> Sent:         Tuesday, June 17, 1997 9:12 AM
> To:   SERIALST@LIST.UVM.EDU
> Subject:      Re: information please (Jingping Zhang)
>
> ---------- Forwarded message ----------
> Date: Tue, 17 Jun 1997 08:21:02 -0400
> From: Jingping Zhang <zhangj@MARSHALL.EDU>
> Subject: Re: information please (Marcia Whipple)
>
> Please send e-mail to this list for any experience or opinion using
> RoweCom. Thanks!
>
> Jingping Zhang
> Serials & Automation Librarian
> Marshall University
>
> On Mon, 16 Jun 1997, Marcia Tuttle wrote:
>
> > ---------- Forwarded message ----------
> > Date: Mon, 16 Jun 1997 11:32:19 PDT
> > From: Marcia Whipple <whipple@NOSC.MIL>
> > Subject: information please
> >
> > I am interested in hearing from anyone who has experience using
> RoweCom as
> > your serials vendor.  We are a navy research and development center
> so I am
> > espeically interested in hearing from FEDERAL LIBRARIES because of
> the
> > paperwork (justifications) that would be included with your purchase
> request.
> >
> > May I please hear from you as to how all this works electronically,
> how well
> > it works, satisfaction, dissatisfactions, etc.
> >
> > Thank you kindly
> > Marcia Whipple
> > NCCOSC NDTE Div.
> > whipple@nosc.mil
> >
>