Ed. note:
These are the last messages that will be posted on this call for
comments, since Ms. Butler's follow-up message on Friday, citing
a "unanimous response" and the decision that a replacement copy
would be issued (see SERIALST archives of 28 Feb. for details).  -bml

2 messages, 69 lines:

(1)------------------------
Date:         Tue, 1 Apr 1997 09:19:15 +1000
From:         Heather Ashworth <h.ashworth@NEPEAN.UWS.EDU.AU>
Subject:      Re: Replacement Issues, comments requested

Personally,I would prefer a replacement issue with a note to say that there
was an error and that the previous issue sent should be discarded.

We have experienced this situation only once or twice before and the
publisher has sent a completely new issue.

This makes it much easier to bind (and reduces binding costs too) rather
than trying to insert pages.

Just my 2 cents worth,

Heather Ashworth - Library Technician Serials
Ward Library
Uni. of Western Sydney,Nepean.
PO Box 10, KINGSWOOD  NSW  2747  AUSTRALIA
Ph. 02 9852-5894, Fax. 02 9852-5940
International country code : 61, Area code 2
email: h.ashworth@nepean.uws.edu.au
------------------
At 10:12 AM 3/28/97 EST, Tricia Butler wrote:
>     We've learned that one signature in a very recent journal of ours
>     was printed incorrectly, and left 32 pages virtually impossible
>     to read.  What would you like to see us do to correct the matter?
>
>     1)  Replace the 32 pages affected by the problem, but not the
>     whole issue?  If this is what we do, how does that effect
>     cataloging and binding for you?
>
>     2)  Replace the whole issue?  If we do replace the whole issue,
>     what should we send along with the issue so that it's easily
>     identified as a replacement, not a duplicate?
>
>     We'd like to fix this right away, so you comments would be
>     appreciated.
>
>     Tricia Butler
>     Director of Circulation
>     Academic Press
>     619/699-6584
>     tbutler@acad.com

(2)-------------------------
Date:         Tue, 1 Apr 1997 08:02:27 CST
From:         Judy Irvin <JIRVIN@LATECH.EDU>
Subject:      Re: Replacement Issues, comments requested

Please replace the whole issue.  In a very current issue this would be no
problem in exchanging the previous issue received. Thanks for the information.

JUDY IRVIN                        BITNET:JIRVIN@LATECH
HEAD, SERIALS DEPARTMENT          INTERNET:JIRVIN@VM.CC.LATECH.EDU
PRESCOTT MEMORIAL LIBRARY         PHONE:(318)257-3988
LOUISIANA TECH UNIVERSITY         FAX:(318)257-2447
RUSTON, LA  71272