We've learned that one signature in a very recent journal of ours
     was printed incorrectly, and left 32 pages virtually impossible
     to read.  What would you like to see us do to correct the matter?

     1)  Replace the 32 pages affected by the problem, but not the
     whole issue?  If this is what we do, how does that effect
     cataloging and binding for you?

     2)  Replace the whole issue?  If we do replace the whole issue,
     what should we send along with the issue so that it's easily
     identified as a replacement, not a duplicate?

     We'd like to fix this right away, so you comments would be
     appreciated.

     Tricia Butler
     Director of Circulation
     Academic Press
     619/699-6584
     tbutler@acad.com