Re: Publisher inquiry re: claims, WWW (Genevieve Clay) Ann Ercelawn 05 Mar 1997 15:20 UTC

Date: Wed, 05 Mar 1997 09:37:08 -0500
From: Genevieve <LIBCLAY@ACS.EKU.EDU>
Subject: Re: Publisher inquiry re: claims, WWW (Tom White)

I'm surprised that there hasn't been a deluge of replies to Tom White
concerning how folk at the University of California Press should notify
libraries concerning delays in their publications.  Where is everyone?

A late card notice for a future issue enclosed with a copy of the
current issue would be okay, as long as it's seen and acted upon.  The
checking-in of the current issue and the notation of the delay could be
done without having to go into the record a second time (at least in our
system).

Personally, I say notifying the subscription agents is *very* important!
It's so helpful to have that information available when we go to place
an online claim.  It's also most helpful to have subscription customer
service telephone numbers listed *in* the journals!  I'm not sure
if I had ten claims to do from ten different publishers that I would
appreciate having to check ten different publisher web-sites in order to
find their current publication schedules.

What about everyone else?

Genevieve Clay

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