We are a large public library and have about 900 subscriptions which are
handled through a periodicals agent.  Each week I run a quick scan to see
how many of those issues are currently "claimed but still not received".
The number of such issues has been averaging about 125 at any one time.

Based on other's experience, does this rate seem high/low/or about right
for this number of subscriptions?  Some of our public services staff seem
to think that our agent should be doing a little better for us; but when
I look at a *very* rough estimate of (900 titles x 12/yr)= 10800
pieces,
then 125 out of 10800 seems like a pretty small percentage.  Any
thoughts?  Is my logic flawed?  Thanks!

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* Margaret Jasinski                           *
* Head of Acquisitions                        *
* Arlington Heights Memorial Library          *
* 500 N. Dunton, Arlington Heights, IL  60004 *
* Phone: 847/506-2643  Fax: 847/392-0136      *
* mjasinsk@nslsilus.org                       *
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