Re: Trouble with usage studies
Marilee Rouillard 28 Jun 1996 18:08 UTC
responding to: no use study is perfect especially in open stacks: I would
dare to say that my usage has been nearly 'perfect' up to this point. I
have had closed stacks, III system, everything barcoded and paged(including
fiche, with a checkout message noting how many pieces make up the issue).
It has been quite complete. In a couple of weeks, due to a change in
library management and philosophy, the stacks will be open and I will never
trust any use study we employ unless I hear about something really good. So
far, I think that counting returns will show the serious usage. Browsing
can be done online, anyway, so I like the idea of ignoring browsing usage.
Marilee H. Rouillard, Supervisor
Periodicals Department, Mason Library
Keene State College, Keene, NH 03435-3201
mrouilla@keene.edu (603)358-2756
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At 10:39 PM 6/27/96 EST, Steve Black wrote:
<snip>
> Mr. Henderson states, "A 'scientific' study of usage would probably use
>some other method to assure a given level of reliability". I would be
>very interested in hearing some specific, feasible suggestions for how to
>do this. We all know that no use study is perfect, especially in open
>stacks. However, counting volumes as they are reshelved is more accurate
>than asking people what they use, and probably the best we can do with
>our staffing and budgets. I also feel that even though no use study is
>perfect, doing one is far better than making decisions with no use
>statistics at all ...
<snip>