Subject:  claims-

A heartfelt thank you to all the serialists who answered my questions on
claims and gave me all kinds of good advice and reasons for claiming more
not less.  I will try out telnetting to libraries with similar holdings
and checking Uncover. Uncover is sometimes late in entering or so it
seemed with Burlington who was publishing March tables of content and
Uncover was still only at December.  One good piece of advice was to
involve the head librarian in the claiming process, asking for her
opinion and working closely with her before making claims, so that she
understands what is going on. Afterwards, you can only give
explanations, which to her sounded like excuses.  I have been doing
claims for 8 years and the two previous head librarians were happy as
long as records were entered, claim sheets could be produced and the
periodicals came in. I also should thank EBSCO and Jamie Blumenthal for
their obviously sterling service.

Anne-Marie Quets    amquets@velcome.iupui.edu