Date: 05-Dec-1995 02:18pm EDT From: Willis O. Benson Dept: WL/DORT (Serials Dept.) Tel No: (513) 255-6750 Subject: Follow-up on Claims Defaults for Predictive Check-In Systems To Serials folks who answered my query on predictive check-in systems - THANKS! I will "tweak" where necessary, but below is what I finally decided on. I have also attached some of the messages I received, and my original message. There are lots of differences out there, but we are generally all in the same ball park. Thanks again, Bill Benson Internet: bensonwo@wl.wpafb.af.mil Serials Librarian Wright Lab Tech Library Fax: (513) 476-4826 2690 C ST STE 4 Wright Patterson AFB OH 45433-7411 --- CLAIMS TABLE (in number of days) --- OUR HORIZ. LOCAL PERIODICAL DUE CLAIM CODE CODE FREQUENCY EVERY DEFAULTS YA A Annual 365 90 MB BM Bi-monthly 60 30 WB BW Bi-weekly 14 15 YB -- Biennial 730 180 D D Daily 1-3 7 -- IR Irregular unk 90 M M Monthly 30 30 Q Q Quarterly 90 30 YS SA Semi-annual 180 90 MS SM Semi-monthly 15 15 WS SW Semi-weekly 3-4 15 -- TA Tri-annual 120 60 WT -- Tri-weekly 2-3 15 MT -- Tri-monthly 10 15 YT -- Triennial 1095 180 W W Weekly 7 15 --------------------------------------------------- -- -- On-order - 30 -- -- Not Claimed varies 0 --------------------------------------------------- #1 Here at the University of Washington, we are using the serials control system from Innovative and have very similar "claim after" periods to the ones you listed. During conversion, the receipt pattern for each title was reviewed and the most appropriate standard period default was chosen for that particular title. These defaults have helped a great deal to standardize receipt patterns but we have learned a few things since conversion as we actually put our claiming module into use. The unpredictable nature of serials receipt has been the most frustrating problem. But since we can't really control what publishers and mail services do, we've decided to take a more laid-back attitude about it all. We soon realized that the defaults were merely guides - accurate for titles with regular receipt patterns but highly inaccurate for irregular or problem titles. About 200 of our check-in records come up for claiming review each week and we have titles coming in from anywhere in the world. What the "claim after" period actually does is to allow us to review the receipt pattern for titles that are actually late or that don't fit the pattern we predicted. This doesn't mean we automatically claim each issue that is late. Our first question is: does this issue really need to be claimed? Oftentimes it does not because the publication schedule has become out of sync with what we predicted. At that point we can change the default or the next expected date to reflect the new reality. We are now in this process of fine-tuning our prediction dates and accounts for some number of the overall so-called "late" issues we must review. This process will go on indefinately as publication schedules for serials is constantly changing. But it doesn't mean we have to re-evaluate and change default patterns for every title - only the ones that we didn't predict well in the first place, or that have changed since we assigned its current default "claim after" period. Out of those 200 I look at each week, I probably now have 15-20%, or about 30-40 records, which need this adjustment. Since we have a little over 135,000 check-in records in total, I see this as a small number. I look at the "claim after" default periods as actually a chance to monitor the "health" of our serial receipts and to update or correct our prediction patterns. Perhaps this is most apparent for titles which are highly irregular, like volumes issued in monographic series. Since they are published out of order and we can't predict when the next volume will be received, or even which volume it will be, we actually set a pattern based on the question, "When do we want to review this record again to see if there is a problem with our order?", etc. So again, the default periods are helpful but you will need to fine-tune as you go along. And in reality, they are really just a way for you to monitor serial receipts, rather than an accurate prediction for when the next issue needs to be claimed. I hope this helps and if you want more information or discussion, please don't hesitate to contact me. Good luck! Carol Christiansen Serials Division University of Washington Libraries Seattle, Washington 98195 (206) 543-1853 fax: (206) 685-8743 e-mail: cova@u.washington.edu ---------------------------------------------------------------------- #2 >From the University of Cincinnati: Our system runs on a 360 day year. Using that, I have set up the following defaults for serials claiming: Daily - 7 days Weekly - 7 days Semi-Monthly - 15 days Monthly - 30 days Bi-Monthly - 30 days Quarterly - 45 days Any other time period is 1/2 the arrival (ie: yearly is 180, twice yearly is 90). Some journal records have been adjusted according to vendor information or past history. Issues are claimed immediately if the next issue comes in. Hope this helps. *********************************************************************** Carol Feustel email: carol.feustel@UC.EDU Serials Specialist phone: 513-558-0179 Medical Center Libraries fax: 513-558-1709 University of Cincinnati PO Box 67057 4231 Bethesda Ave. Cincinnati, OH 45267-0574 ************************************************************************ -------------------------------------------------------------------- #3 Hello Bill, here at Wheelock we are using the DRA serials subsystem (since 1992) The claims were set up for all frequency as 1st claims = 30dys. 2nd claims = 45dys. (this is 15 days after the 1st) and 3rd claims = 60 dys(15 days after 2nd and 30 dys after 1st. We run our claims report only once each month and it usually is around the 25th of the month. In doing so only items that should have been rec'd before the 25th of the last month will be picked up on a 1st claim. 2nd claims are items that were in the 1st catergory on the 25th of the previous month that still hasn't been rec'd to date. 3rd claims are item that haven't been rec'd since the last 2 reports were run. This may not seem like enough time to get results but this is better in the case where claims must be received within 3 months to be honored. You will have proof that 3 claims were sent within 2 months and no results(wheen there isn't any results) and the publishers have to honor your claim because you did in fact process claims with their time constraints. Good luck, and I hope this will be of some help to you. bye for now, Carla. WHE_CXP@FLO.ORG ------------------------------------ BOTTOM ------------------------------ #4 Date: Fri, 01 Dec 1995 14:02:50 -0500 From: Judy Cerqua <jcerqua@SLONET.OHIO.GOV> Subject: Re: Predictive Claim Intervals (Bill Benson) Bill, At the State Library of Ohio we use the following claim parameters in our INNOPAC system: Daily - claim after 3 days Weekly - claim after 7 days bi-monthly - claim after 7 days monthly - claim after 15 days quarterly - calim after 30 days semi-annuals/annual - claim after 60 days past due all other frequencies - claim after 90 days past due. Hope this helps. Judith Cerqua Head, Acquisitions/Processing State Library of Ohio ----------------------------------------------------------------------- # 5 I have found that if the claim cycles and the default claim cycles are too short, there is a problem with past dues appearing on the Claims Review too frequently--that is before issue could possible be received due to mail delivery slow downs around holidays, weekends or after claim is made, before claims could possible be processed by publisher or vendor. Through trial and error, I have found that these claim cycles work well. Regular Claim cycle: Daily 7 days Weekly 14 days Monthly 30 days (with slow monthly 60) Biweekly 30 days Bimonthly 60 days (with slow bimonthly 90) Quarterly 90 days Semiannual 180 days Annual 365 days (or 2 year for slow) Default Claim cycle: Daily 30 days Weekly 30 days Monthly 60 days BiWeekly 60 days Quarterly 180 days Semiannual 365 days Mary Jane Wepasnick Phone: 716-375-2345 Periodicals Assistant Email: mjwep@sbu.edu Friedsam Memorial Library St. Bonaventure, NY l4778 --------------------------------------END-------------------------------- I N T E R O F F I C E M E M O R A N D U M Date: 29-Nov-1995 11:48am EDT From: Willis O. Benson Dept: WL/DORT (Serials Dept.) Tel No: (513) 255-6750 Subject: Predictive CLAIMS period defaults To Serialsts using predictive check-in systems, HELP! I am in the process of trying to create serials check-in records, and would appreciate your input. Specifically, I would like to know what "Claim After" defaults you are using successfully. Perhaps you will also be interested in the claim default values listed below. As you know, the defaults we use for our "manual" systems, are not necessarily the best for a predictive system. However, I have been unable to find much in the way of guidance on this important issue. It is important because I do not want to have to readjust all the records, if I find out that I have chosen the wrong core default numbers. The table below lists the default values (days) that the University of Kansas uses with their UKASE System, an internally developed, PREDICTIVE serials system. It is the best that I have found so far, and I would like to know how it compares to what you use. I am thinking about using the "Foreign" subscription defaults for all my records. Opinions? I will be glad to share your thoughts, and the results of this informal survey with the List membership. (We have Horizon, but any predictive system should have the same problems and fixes - I hope!) Please e-mail or fax your responses directly to me. Thank you, Bill Benson Internet: bensonwo@wl.wpafb.af.mil Serials Librarian Wright Lab Tech Library Fax: (513) 476-4826 2690 C ST STE 4 Wright Patterson AFB OH 45433-7411 --- CLAIMS TABLE (in number of days) --- OUR CLAIM DEFAULTS HORIZ. LOCAL PERIODICAL DUE U.S. Foreign CODE CODE FREQUENCY EVERY sub.* sub.* YA A Annual 365 60 90 MB BM Bi-monthly 60 15 30 WB BW Bi-weekly 14 7 14 YB -- Biennial 730 120 180 D D Daily 1-3 7 14 -- IR Irregular unk 90 120 M M Monthly 30 21 42 Q Q Quarterly 90 30 60 YS SA Semi-annual 180 60 90 MS SM Semi-monthly 15 7 14 WS SW Semi-weekly 3-4 7 14 -- TA Tri-annual 120 30 60 WT -- Tri-weekly 2-3 7 14 MT -- Tri-monthly 10 7 14 YT -- Triennial 1095 120 180 W W Weekly 7 7 14 --------------------------------------------------- -- -- On-order - 30 30 -- -- Not Claimed varies 0 0 * University of Kansas defaults