Date: Mon, 27 Feb 1995 15:24:46 -0500 From: CAPCON General Account <capcon@CAPCON.NET> Subject: Continuing Education Opportunities To subscribers of SERIALST: CAPCON Library Network offers continuing education workshops encompassing a wide range of library topics, including library management, technology, public services, and cataloging. CAPCON is pleased to announce the following sessions for the Spring 1995 CE Series: Being an Information Provider on the Internet Interfacing Information Technologies Measuring and Assessing Library Effectiveness LC Subject Headings Making Statistics an Effective Management Tool Pages from the Desktop: Economical Desktop Publishing Library Liability Issues Introduction to Cataloging Technical Reports Supervisory Techniques: Delegating, Motivating, and Giving Feedback Details on course content and registration information follow. Registration: CAPCON cannot accept registrations for workshops over the Internet. However, to obtain details, descriptions, and a registration form for any of the following workshops, please send us an e-mail message, being sure to include a FAX number or postal address, and a brochure/registration form will be sent to you. Send your message to workshop@capcon.net. You may also obtain course information and registration forms by sending a written request by surface mail or FAX to the following address: CAPCON Library Network 1320 19th Street NW, Suite 400 Washington DC 20036-1679 Voice: 202-331-5771 FAX: 202-797-7719 Course Descriptions: ********** BEING AN INFORMATION PROVIDER ON THE INTERNET Instructor: Peter Liebscher, Long Island University SLIS Date: Thursday, Mar. 30th Location: Washington, DC Time: 9:00-12:00 OR Thursday, Mar. 30th Time: 1:00-4:00 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) Although library catalogs were some of the earliest information resources available of the Internet, information specialists generally view the Internet as a finding tool, rather than as a vehicle to make new information resources and services available to clients. These seminars will examine both the opportunities and the challenges that organizations face when becoming active information providers on the Internet. Topics covered will include technical requirements, costs, and how to match information resources with appropriate network software. The morning session will emphasize library resources; the afternoon session will look more broadly at opportunities for other types of organizations to mount data on the Internet. Because some material will be common to both sessions, registrants should sign up for only one session. (.3 CEUs) ********** INTERFACING INFORMATION TECHNOLOGIES Instructor: Richard W. Boss, Library Automation Consultant and Author Date: Friday, Apr. 7th Location: Washington, DC Time: 9:00-4:30 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) As the number of available electronic resources proliferates, librarians chafe at the need to maintain multiple terminals or workstations for accessing disparate systems. Advancements in networking technologies are providing new ways to tap into diverse sources from a single station, but equipment, cabling and software must all interface correctly to achieve the goal of one central point of access. Instructor will address hardware specifications, memory requirements, menu packages, cabling requirements, network software, applicable standards for various network topologies (Ethernet and Token Ring), protocols (TCP/IP and OSI), Z39.50 client/server applications, and strategies for maintaining vendor liability for performance guarantees in networked environments. (.6 CEUs) ********** MEASURING AND ASSESSING LIBRARY EFFECTIVENESS Instructor: Maureen Sullivan, Library Organizational Development Consultant Date: Tuesday, Apr. 18th Location: Washington, DC Time: 9:30-4:00 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) As libraries strive to improve the quality of their services and become more responsive to the needs and demands of their users, they must establish mechanisms to plan and evaluate their programs and services. This one-day workshop offers an introduction to measuring and assessing organizational performance. Participants will examine a systems model of organizational performance to explore ways to improve service and overall performance; learn how to use available resources effectively through a strategic planning process that includes making choices about what not to do as well as what to do; and identify ways to assess the effectiveness of current programs and services in light of established goals and practices. (.5 CEUs) ********** LC SUBJECT HEADINGS: USING AND UNDERSTANDING LCSH Instructors: Mary K. Pietris and Lynn El-Hoshy, Subject Cataloging Policy Specialists, LC Date: Tuesday, Apr. 25th Location: Washington, DC Time: 9:30-4:00 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) Workshop will cover interpreting LCSH and subject authority records; free-floating form and topical subdivisions; how to analyze a work in order to assign subject headings; and geographic headings and subdivisions. Attendees will complete practice exercises designed to apply the principles presented, and will discuss real examples of adequate versus inadequate subject cataloging. (.5 CEUs) ********** PAGES FROM THE DESKTOP: ECONOMICAL DESKTOP PUBLISHING Instructor: Walt Crawford, Senior Analyst, Access Services Group & Development Div., RLG Date: Monday, May 8th Location: Washington, DC Time: 9:30-4:30 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) There's never been a better time for libraries to use desktop publishing techniques, what with cheaper printers, word processing programs with layout features, and powerful PCs at bargain prices. This workshop will take you through all aspects of desktop publishing: typography and design; software choices; graphics and clip art options; and much more. Participants will receive a specially-prepared guide to desktop publishing. This will not be a hands-on session. (.5 CEUs) ********** MAKING STATISTICS AN EFFECTIVE MANAGEMENT TOOL Instructor: Cynthia Shockley, President, Information Resources/Information Strategies Date: Friday, Apr. 28th Location: Salem, Virginia Time: 9:00-4:00 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) Statistics, when used properly, provide useful insights into library operations and management, and can be a powerful tool both in planning for effective service delivery and for documenting library accomplishments. This workshop will outline basic research and statistical techniques, describe how to integrate research, data gathering, and the use of statistics into library decision making and planning, and help participants understand how and when to use descriptive and inferential statistics and basic forecasting tools. Examples will focus on library-relevant statistical terms, how to define data sets for statistical collection, and how to compile and present statistical data as useful information. Participants should bring a calculator for class exercises. (.5 CEUs) ********** LIBRARY LIABILITY ISSUES Instructor: Thomas M. Steele, Professor of Law and Director of the Professional Center Library, Wake Forest University Date: Friday, May 19th Location: Washington, DC Time: 9:00-4:00 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) Recent headlines have shown that however much librarians think of themselves as laboring for the public good, libraries are not infrequent targets of lawsuits. The range of potential liability is wide, encompassing not only copyright infringement, censorship battles, and "information malpractice" complaints, but personal injury, equal access, privacy issues and labor disputes. This workshop is designed to help managers minimize the risk of lawsuit through proper planning and prevention. Participants will practice drafting rules and procedures with liability concerns in mind, and will develop strategies for dealing both with lawyers and with potential complainants. (.5 CEUs) ********** INTRODUCTION TO CATALOGING TECHNICAL REPORTS Instructor: Pamela Reekes McKirdy, Director, Greensboro College Library and Visiting Lecturer, SLIS, UNC at Greensboro Date: Tuesday, May 23rd Location: Washington, DC Time: 9:00-4:30 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) Technical report cataloging often requires special attention to such bibliographic information as report numbers, contract and sponsorship relationships, or detailed dates. In some cases, even determining the correct form of the main title or the appropriate main entry can be a challenge. Workshop will cover descriptive cataloging and MARC tagging of monographic and serial technical reports. Issues associated with the organization, classification, subject analysis, and authority control will be covered. Numerous examples will be presented to demonstrate cataloging practices, and exercises will be available to allow participants to apply the concepts covered. (.6 CEUs) ********** SUPERVISORY TECHNIQUES: DELEGATING, MOTIVATING AND GIVING FEEDBACK Instructor: Laura Lazar Holbrook, Principal Consultant, Lazar Holbrook & Associates Date: Thursday, June 1st Location: Washington, DC Time: 9:00-4:00 Cost: $90.00 (CAPCON Full or Affiliate members); $115.00 (Others) At the heart of productive libraries are effective supervisors who know how to develop and motivate their staffs. Workshop will provide current and prospective supervisors an opportunity to explore and practice specific skills that will enhance their effectiveness in the workplace. Participants will examine how delegation can be a tool for developing staff and increasing productivity. Class will also investigate what motivates employees and will develop strategies for bringing out an employees best in a variety of situations. Participants will also explore the challenge of effective communication and the methods for conducting constructive dialogues designed to deliver feedback and improve staff performance. (.5 CEUs) ************************************** Enrollment is limited; We recommend you register early or call for space availability REGISTRATION DEADLINE: Two weeks before workshop date. --Anne Harrison Member Services Librarian CAPCON Library Network// 1320 19th Street NW Suite 400 Washington, DC 20036// 202-331-5771// FAX: 202-797-7719