The following is a program outline for the Ontario College and
  University Library Association "Springbreak '94" conference.  Some of
  the sessions will be of particular interest to librarians and
  information professionals concerned with serial issues.  Hope that you
  consider attending!

  Mary Ann Mavrinac
  OCULA Councillor
  mavrinac@lib.uwo.ca
  (The University of Western Ontario, London, Canada)

    "Breaking Into the 21st Century" - OCULA's 10th Anniversary Conference

                        April 14 and 15, 1994
                        Holiday Inn On King
                        370 King Street West
                        Toronto, Ontario

    (Registration and Accommodation information follows description below)

    Thursday, April 14, 1994

    1:00 p.m.   REGISTRATION OPENS

    2:00 p.m.   Official Conference Opening

    2:30- 5:00 p.m.

        Session One - Organizational Renewal at the University of
                      Waterloo Library

    The University of Waterloo Library has responded to the dramatic
    technological changes and poor economic climate by adopting a new
    client-centred service philosophy.  Find out how the library has reviewed
    its structure and how it is reorganizing in order to focus more on client
    needs and sevices.  Learn how you could adopt this new approach at your
    own library.

        Session Two - Keeping Up to Speed on the Information Highway:
                      Using E-Mail as an Effective Personal Communication and
                          Reference Tool

    Laine Ruus, Data Librarian at the University of Toronto, will demonstrate
    some of the more advanced features of e-mail, including searching
    listserv archives and accessing usenets.  Learn the fundamentals of
    "Netiquette." Find out how to deal with e-mail overload.

        Session Three- Cutting Into the Core: Serials Collections in
                       Troubled Times

    Facing the dreaded serials cancellation project again? Or maybe you are
    heading into your first one? Join your colleagues for a lively discussion
    of how Algoma University and other Ontario institutions are handling the
    cuts.  Learn details of an exciting new resource sharing agreement to be
    put in place in Northern Ontario.

    5:00 p.m.   OCULA President's Wine and Cheese Reception

    Friday, April 15, 1994

    8:00 a.m.   Registration Opens
                OLAStore Opens

    9:00 - 11:30 a.m.

        Session Four (Part I) - Gateways to the 21st Century

    This full-day session will investigate how libraries are seeking
    alternative or supplementary ways of extending access to information.
    The traditional OPAC will continue to act as the gateway to information
    in local library collections, but more powerful innovative gateways are
    required for accessing information in other databases.  What are the
    gateways and how are libraries beginning to meet the challenge of
    providing these information gateways?

        Session Five - Desperately seeking Citations: User Needs in the
                           Academic Library

    Who are our primary users and what are their research needs? What are the
    cognitive aspects of information seeking? What do we really know about
    users of the online catalogue and/or other information technologies? The
    session will address these and other questions regarding how users go
    about finding information in the academic library.

        Session Six - Gov Pubs Goes Electronic

    Join us for a lively discussion of government publications available over
    the Internet and in other electronic formats.  Find out about the
    Canadian government's Internet initiatives and vision.  Learn the results
    of an informal survey of how libraries are coping with the changes.

        Session Seven - So Sue Me! Information Malpractice at the
                        Reference Desk

    Good service as defined by librarians is not always the same as good
    service defined by customers.  Learn about the five dimensions by which
    customers measure quality, and the way to turn all service encounters
    into satisfactory experiences for our customers.  An experienced lawyer,
    will lead a riveting discussion of the legal ramifications of providing
    inaccurate information at the reference desk.

    11:30 a.m.  EXHIBIT HALL OPENS

    12:30 p.m.  OCULA Award Luncheon

    2:00 - 4:30 p.m

        Session Four (Part II) - Gateways to the 21st Century

                {see description above}

        Session Eight - Librarians, the Faculty and Higher Education: Are
                        We in Step?

    Traditional views of the academic library are being challenged daily.
    Are faculty and librarians' views of the acadmic library diverging or
    converging? Should we be using surveys and/or focus groups to find out?
    Faculty members from Toronto and Queen's University will probe their
    academic environment in an open forum.  A librarian from the University
    of Waterloo will discuss the implications for librarians of the data
    collected both informally and from their recent formal survey of the
    information needs of the faculty.

        Session Nine - Electronic Journals

    Is there a future for electronic journals? What are the strengths and
    weaknesses of electronic journals? The session will explore the present
    and future of electronic journals.  The potential of SGML (Standard
    Generalized Markup Language) to enrich the quality of existing journals
    and the problem of bibliographic control will also be discussed. (this
    session is sponsored by OLITA)

    For additional information and registration details please contact the

                Ontario College and University Library Association
                100 Lombard Street, Suite 303
                Toronto, Ontario M5C 1M3

    Telephone: (416) 363-3624
    Fax: (416) 941-9581 (in Toronto)
    Fax: 1-800-387-1181 (all Canada, excluding Toronto)
    e-mail: moore1@gov.on.ca