Please reply to Mounir Khalil; not to SERIALST.  Thanks.  --ed.

----------------------------Original message----------------------------
Dear Fellow Librarian and Document Delivery Vendor:

    I am conducting a survey on document delivery and Internet
usage in various libraries and commercial document delivery
firms.  I appreciate your filing out the following survey:

Library/ Vendor Name:___________________________________________
Address:________________________________________________________
City:_________________State_____________ZIP Code:_______________
Contact Person:___________________Title:________________________
Telephone #:(   )_________________Fax #:(   )____________________
E-Mail Address:_________________________________________________
Type of Business:
     A) Libraries:
        ______Public, _____Academic,______Law, _____Medical,
        ______Business,____School, _____Special, _____Other.
     B) Vendor ____________________________________________.
1-How are you connected to Internet?
   _____College/University Node, ________Business Account.
   _____Share with other Institutions.
   _____Other ( Please specify)__________________________.
2- Are you transmitting the images of journal articles to
   other requesting libraries?
   _______Yes    _______No
   If (yes) by: ____Faxing ______Internet _____Ariel (only)
   _____Other ( specify)__________________________________
3-What percentage?  _______Faxing _______Internet_____Other
4-What are the advantages of using Internet in document
  delivery service?_______________________________________
  ________________________________________________________
  ________________________________________________________
  _________________________________________________________
  ________________________________________________________
  ________________________________________________________
5- What are the disadvantages of using Internet in document
   delivery service?_______________________________________
   ________________________________________________________
   ________________________________________________________
   ________________________________________________________
   ________________________________________________________
   ________________________________________________________
6- What is the average cost per document if sent by:
      _________Internet   _________Fax.
7- Does it include copyright fees? ______Y _______N
8- Are you or library patrons/customers  pleased with the
   turnaround time in getting the requested document over Internet?
     _______Yes   _______Maybe _______No
9- Average time:_______seconds ________minutes.
10-In your opinion, is using Internet in transmitting journal
   articles over Internet is cost-effective?
     ______Yes _______No
11-Are you able to transmit journal articles over Internet to
   foreign countries? ________Yes ________NO.
12- If (No), what are the problems?
        _____Technology   ______Cultural
        _____Other (specify)__________________________________
    __________________________________________________________
    __________________________________________________________
    __________________________________________________________
13- Are you using computer hardware and software?
      _______Yes      ________No
14- Hardware ( including other peripherals)___________________
    __________________________________________________________
    __________________________________________________________
    _________________________________________________________
    _________________________________________________________
    _________________________________________________________
    _________________________________________________________
    ________________________________________________________
15- Software : ( if customized please indicate)______________
    _________________________________________________________
    _________________________________________________________
    _________________________________________________________
    ________________________________________________________
    ________________________________________________________
    ________________________________________________________
    ________________________________________________________
    _________________________________________________________
16- Any additional comments you can make :___________________
    __________________________________________________________
    _________________________________________________________
    _________________________________________________________
    _________________________________________________________
    __________________________________________________________
    _________________________________________________________
    _________________________________________________________
    Thank you in advance for your immediate response:
    Please get a printout of the survey, fillout and send
    to:
     Mounir Khalil,
     Science Library
     City College of New York, CUNY
     Convent Ave and West 138th Street
     New York, N.Y. 10031
     Tel.: (212) 650-8244   OR FAX: (212) 650-7626
      E-Mail: MOUCC@CUNYVM.