Date: 28 May 1993 16:09:10 -0400 (EDT)
From: Barbara Shaffer <FAC0107@UOFT01.BITNET>
Subject: Unordered Merchandise
According to a Better Business Bureau Bulletin published in April of 1993,
federal postal regulations and the FTC Act make it illegal to send merchandise
that has not been expressly ordered by a consumer through the U.S. Mail. Also,
it is illegal for a company to bill you for such merchandise. Only free
samples that are clearly and conspicuously marked as such and merchandise
mailed by a charitable organization asking for contributions are the only
two types of merchandise that can be sent legally through U.S. mail without a
consumer's prior consent.
If you receive unordered merchandise through the mail, you may consider it as a
gift. You are not obligated to pay for it or return it.
If you have further trouble with this vendor, contact the Attorney General of
the state. Generally a carbon copy of a letter to that office will get the
attention of the vendor, and he will back off.
Legally, you can keep the set, at no charge.
--
Barbara Shaffer
Serials Librarian
Carlson Library
The University of Toledo
Toledo, OH 43606
Phone: (419) 537-2838
Fax: (419) 537-2726
Bitnet: fac0107@uoft01
Internet: fac0107@uoft01.utoledo.edu