2 messages, 26 lines:
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Date:         Thu, 5 Mar 1992 08:20:32 EST
From:         "HELEN P. MACK" <hpm0@LEHIGH.EDU>
Subject:      Re: CHRON.HIGH.ED.delivery problem

We here at Lehigh University have been having problems receiving our 3 copies
of the Chronicle of Higher Education.  We get 2 just fine, but haven't seen a
third copy for about 2 months.  Our problem, however, appears to be with the
publisher, rather than the delivery.  Although all 3 subscriptions are paid
up, the third has a different start date from the other 2, so perhaps the
subscription lapses just as payment is made.  In any case, our vendor (EBSCO)
has pledged to get all 3 subscriptions in sync, so we should never miss
another issue.  It sounds as if your problem is different from ours.

Helen P. Mack, Acquisitions Dept.
Linderman Library 30, Lehigh Univ., Bethlehem, PA 18015

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Date:         Thu, 5 Mar 1992 08:38:34 CEN
From:         connie foster <RFOSTERC@WKYUVM.BITNET>
Subject:      Re: CHRON.HIGH.ED.delivery problems

We currently have 1 library subscription and 55 departmental subs. (that go
directly to departments or Board of Regents). We rarely get complaints about
delivery. That is nice, for a change. Occasionally payments get posted to
the wrong accounts, but even that is minimal and our vendor straightens
that out.