We are new to the world of document delivery and would like to hear of
the experiences of others.  Specifically, do you charge for document
delivery?  Also, have you been able to cancel titles on the strength
of substituting this service?  We have established accounts with CARL
Uncover and with ISI The Genuine Article.  We would appreciate comments,
advice and statistics of any kind.
If this question gets half the response that arrangement did, we will be
delighted.  Thank you.