At the University of Wisconsin-La Crosse we have "home delivery"
of several local/regional papers.  While I assume that your director wants
this to assure "same-day" delivery, assure him that he might be mistaken.
We have more delivery problems with these titles than all but one mailed
title (Denver Post, in case you wondered).  What problems, you ask?  They
include: 1) Having to educate every new delivery person that the newspapers
have to be placed in the bookdrop instead of at the back door, where they
disappear.  (Assuming the delivery companies came be believed, this is about
a once-every-two-week problem)  2) Late or non-exsistent delivery, especially
during intersessions and breaks  3) Additional deal-direct orders (ask your
purchasing office how much it costs the university to cut a check!)
4) Condition of the newspaper on arrival (occurs in mailed items as well, but
usually they are better protected
        When forced to contend with "good-old boy" policies from a director
at a previous institution, I finally came up with a solution.  I maintained a
list of the work performed by the department, including time required for
each activity.  When faced with requests for additional "special services",
I asked him which routine job should not be done, or when I would receive
additional staffing to cope with the additional tasks.  While it didn't
help with that request (I was told that finding the staff time was my job),
I did notice a significant decrease in requests for these "services".

James Huesmann
Serials Librarian
Univ. of Wis. - La Crosse
huesmann@uwlax.bitnet
huesmann@lax.wisc.edu