Although we now have only about 300 titles, I use my jobber (EBSCO) whenever possible. I get my newspapers through them, too, including local ones. Dealing with publishers can be crazy (especially newspaper publishers). As a one-person serials department, with other duties, too, I find turning over my subscription hassles to my fine EBSCO customer service people is worth every penny! Lynne Weaver Serials Coordinator and Library Accounts Lipscomb Library 434 947-8396 Phone 434 947-8134 Fax lweaver@randolphcollege.edu<mailto:lweaver@randolphcollege.edu> Randolph College Founded as Randolph-Macon Woman's College in 1891 2500 Rivermont Avenue Lynchburg, VA 24503 www.randolphcollege.edu<http://www.randolphcollege.edu> From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Skwor, Jeanette Sent: Tuesday, February 12, 2013 10:42 AM To: SERIALST@LIST.UVM.EDU<mailto:SERIALST@LIST.UVM.EDU> Subject: Re: [SERIALST] vendor vs. ordering direct I also will weigh in on the side of keeping the vendor if at all possible and I, too, would like to see that "good study" on a cost benefit analysis. We are not with Ebsco, but do have a vendor. We have changed some titles over, over the years, to direct, and have done more so now with the electronic access. Some are fine, but some are nightmares - the pub/provider has their own way of doing things. Our vendor uses our PO numbers, the invoices are sent EDI, packages are grouped and identified, etc. From others we've gotten invoices identifying titles by either shortening them to something unrecognizable (to me) or listing them in some weird order (putting "The" in front of some titles, not others). Packages are not together, they're just another line item priced at 0. Some literally take me hours and I am truly wondering how much we are saving. In addition, not all publishers bill - or they bill a generic entity such as "Accounts payable" which at this university at least, practically guarantee it will never find me. So I also need to keep track of subscription periods and request invoicing. It's something to think about long and hard, IMO. Sincerely, Jeanette Skwor Cofrin Library, Serials Dept. (920) 465-2670 From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Katy Ginanni Sent: Monday, February 11, 2013 2:23 PM To: SERIALST@LIST.UVM.EDU<mailto:SERIALST@LIST.UVM.EDU> Subject: Re: [SERIALST] vendor vs. ordering direct Hi Beth, You have a fundamental misperception in how subscription agents price. By and large, they are not able to get lower prices due to bulk ordering. Usually, bulk ordering requires that the journals, etc. all be delivered to the same address. Rarely, that is available to large public libraries with many branches, or for consolidation services that are used by international libraries. But for libraries like yours and mine, not so much. The price you pay is determined by the discount (or absence of one) that the agents are given by publishers. EBSCO and all other agents have personnel who negotiate with all publishers for better discounts. The higher the discount a publisher gives an agent, the lower your service charge. At some point, you've probably heard an agent representative say something about the "mix of your list". The agent evaluates all the titles in your list - some with high discounts, some with low discounts, some with no discount - and assigns a service charge (or even, in the case of public libraries, a discount!) based on the profitability of your list. As for those titles which offer a 25% off cover price if you renew direct (mostly trade or consumer oriented titles, I'm guessing?), it's not that EBSCO won't match that. It's that they can't. The publishers will not let them make that offer. And as for the print+online packages, again, agents offer what the publishers allow them to offer. As Dana Belcher mentioned in another response, record keeping even for 300 titles is a chore. I wouldn't want to do it without an agent! Hope this helps. Katy G. PS I used to work for EBSCO, but I left them in 9/2007. :) Katy Ginanni, Collection Development Librarian Hunter Library Western Carolina University 176 Central Drive Cullowhee, NC 28723 ksginanni@email.wcu.edu<mailto:ksginanni@email.wcu.edu> 828-227-3729 office library.wcu.edu Discover | Imagine | Connect | Read From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Beth Vernaci Sent: Monday, February 11, 2013 12:52 PM To: SERIALST@LIST.UVM.EDU<mailto:SERIALST@LIST.UVM.EDU> Subject: [SERIALST] vendor vs. ordering direct Hello list! I know this is a question that has come up over and over in the history of serials management (and yes, I am searching the list archives!), but I still thought I would ask the collective wisdom of the list. We currently use EBSCO to order most of our serials. However, over the years we have noticed that EBSCO no longer offers monetary benefits it used to (since we apparently don't count staff time as a benefit). Day after day we are offered deals directly from publishers (renew now for 25% off cover price!) that EBSCO either can't or won't match. I thought that one of the benefits of purchasing through an agent was that they could negotiate lower prices due to bulk ordering, but it doesn't seem like this is the case with EBSCO. Furthermore EBSCO seems to be offering less and less print + online packages. I don't know if this is because the publishers are being greedy or what, but titles we used to get both print + online for $200 we can now get a print copy for $200 and a separate online subscription for $150... We are a relatively small library (around 300 serials). So my questions to the list are: Has anyone gone from a vendor back to ordering direct? Has anyone read a good study on a cost benefit analysis of publishers discount offers vs. purchasing through a vendor? Even though we are relatively small I would rather not go title by title to figure out if leaving our vendor would be worth it. Please reply off list. Thanks! Beth Vernaci Library Assistant AFSCME Information Center bvernaci@afscme.org<mailto:bvernaci@afscme.org> 202-429-1057 *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see SERIALST Scope, Purpose and Usage Guidelines<http://www.uvm.edu/~bmaclenn/serialst.html>. *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see SERIALST Scope, Purpose and Usage Guidelines<http://www.uvm.edu/~bmaclenn/serialst.html>. *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see SERIALST Scope, Purpose and Usage Guidelines<http://www.uvm.edu/~bmaclenn/serialst.html>. *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * Have questions or need help? 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