Direct can definitely be cumbersome and aside from that, we also have many Exchange Partners. Claiming from them poses a similar issue. Ebsco has offered to take on ALL of our direct subscriptions (those not already under Ebsco's wing). We have not considered this yet though. Mike, if I may ask, which library are you affiliated with? Regards, Emma Antobam Serials & Exchange New York Botanical Garden Tel: (718) 817-8846 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Mike saunders Sent: Thursday, July 26, 2012 12:08 PM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Claiming in Millennium Innovative (in case the first post did not make it through) We are trying to eliminate direct subscriptions and have been transferring them to our vendors whenever possible. Direct subscriptions are nothing but trouble!! Mike Saunders, Serials Officer -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Antobam, Emma Sent: Thursday, July 26, 2012 11:50 AM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Claiming in Millennium Innovative (in case the first post did not make it through) Thank you Mike! We too are able to claim through an agent with vendors such as EBSCO. Their Ebsconet makes the claiming process quick and quite convenient. I mainly meant our direct vendors (we have hundreds of these) and was wondering if anyone was using millennium to do so. I too prefer to claim manually (and have been) because it makes it more personal and including contacts helps me tremendously. However, the volume here that has to be claimed everyday is a little backed up. I just wondered if anyone was automating this process and how that is working out for them. Regards, Emma Antobam Serials & Exchange New York Botanical Garden Tel: (718) 817-8846 -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Mike saunders Sent: Thursday, July 26, 2012 11:31 AM To: SERIALST@LIST.UVM.EDU Subject: Re: [SERIALST] Claiming in Millennium Innovative (in case the first post did not make it through) We use Millennium, and claim missing issues manually. Why would you need a claim template? We can claim serials through our subscription agent online with Harrassowitz through their website and via email with Ebsco. Any direct claiming is done by phone or via email. Sending "form" letters to publishers is not a very good way to persue your missing issues. They tend to be ignored. We put contact information for each title in our check in or order records. From my experience I know if I want a missing issue, I better get on the phone and talk to somebody personally. Mike Saunders, Serials Officer -----Original Message----- From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Emma Antobam Sent: Thursday, July 26, 2012 11:08 AM To: SERIALST@LIST.UVM.EDU Subject: [SERIALST] Claiming in Millennium Innovative (in case the first post did not make it through) We have been claiming manually for some time. Millennium Innovative is our library system of choice and the claim template used years ago was a "claim to form" template. We no longer us this form therefore this template is obsolete for us. I was recently able to find 1 other claim template available which is more acceptable but not in an actual letter format. Reading the Millennium manual, it mentions that a third party software called iReport is required to edit the template. Is anyone familiar with iReport? Has anyone changed their template using this software? Also, to send claims via email, a product (Electronic Claiming of Serials Issues via Email Product code 506A) has to be purchased. Is anyone using this product? Normally in claiming, I will type out a letter and print it out on our letter head and mail it via USPS or if there is an email address, I will type it in an email and send it that way. I have more control over the input in the message but I cannot claim as many items as I would like to in a limited time. We would like to automate this process more by claiming through the system once again. Millennium makes it simple enough through the Claiming Queue but the format of the template I would like to change and cannot do with out iReport. How does your institution claim serials? Manually as we do? To those using millennium to claim: Do you use a template of your own design in millennium? Are you using the product for claiming via email? Does this claiming increase your ability to claim as many serials in less time? Thanks, emma *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see the SERIALST Scope, Purpose and Usage Guidelines <http://www.uvm.edu/~bmaclenn/serialst.html> *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see the SERIALST Scope, Purpose and Usage Guidelines <http://www.uvm.edu/~bmaclenn/serialst.html> *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see the SERIALST Scope, Purpose and Usage Guidelines <http://www.uvm.edu/~bmaclenn/serialst.html> *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see the SERIALST Scope, Purpose and Usage Guidelines <http://www.uvm.edu/~bmaclenn/serialst.html> *********************************************** *********************************************** * You are subscribed to the SERIALST listserv (Serials in Libraries discussion forum) * For additional information, see the SERIALST Scope, Purpose and Usage Guidelines <http://www.uvm.edu/~bmaclenn/serialst.html> ***********************************************
