To all: Re: Walter de Gruyter In a recent discussion I had with a Harrassowitz representative I learned from him that Harrassowitz has taken over De Gruyter. During these kinds of changeovers there are more often than not lots of confusion. I will try to get all the information I can on this and pass it on. I suspect De Gruyter was about to go under and Harrassowitz may have seen the opportunity to step in. They publish important material in linguistics as many of you know. De Gruyter and Mouton in the Netherlands have always, it seems, been in trouble. When I worked there they were located near or in Lisse where I worked with Swets. I remember Mouton going through a similar vanishing act. My thoughts. Arlene Moore Sievers-Hill Collection Development and Management Officer Case Western Reserve University Kelvin Smith Library 10900 Euclid Ave. Cleveland, OH 44106 USA Telephone: (216) 368-3328 Fax: (216) 368-3669 Email: Arlene.Sievers@case.edu p.s. Someone may want to pass this on to ACQNET and WESL of ACRL. I will if I get a chance. On 1/5/12, Jenny Lockwood <jelockwo@lib.nmsu.edu> wrote: > Thank you Steve for the update and all those who checked their access. > Sincerely > Jenny > On 1/5/2012 12:28 PM, Steve Fallon wrote: >> >> Hi, >> >> I do apologize for these inconveniences. Below was sent from our >> customer service in Germany regarding access issues: >> >> *New Platform * >> >> The platform launch was unfortunately accompanied by some technical >> problems, we have already been able to solve many of them. >> >> Redirects from the old to the new platform and DOI links are reliable. >> More information on the redirects (as well as other topics) can be >> found in the FAQs (http://www.degruyter.com/page/286). >> >> Institution IPs were transferred, so you should be authenticated and >> your institution should be identified on the platform. Should this not >> be the case then please send an email including your current IPs to >> service@degruyter.com <mailto:service@degruyter.com> and we will match >> and update accordingly or identify another cause for this. >> >> Sometimes an error page stating 'An error has occurred in the >> application. Please contact support. Thank you for your patience and >> understanding.' appears. This does not mean that the content or the >> page itself is not available, but a bug in the platform while loading >> a page. We are working to fix this as soon as possible. Please be >> informed that the 'Institutional Administration' section on the new >> platform is not yet in place. It will be available End of January 2012 >> and we will inform all previous administrators about the details. >> >> *On Friday January 6^th a new release of the platform will be pushed >> live, correcting many problems, and there will be ongoing process of >> upgrading and enhancing the platform*. For all problems concerning >> access please send an email to service@degruyter.com >> <mailto:service@degruyter.com> and we will try to answer as quickly as >> possible. >> >> *Email Technical Issues * >> >> If you are receiving a bounced e-mail, please forward it to our IT >> technician, Cody Anderson at cody.anderson@evenerable.com >> <mailto:cody.anderson@evenerable.com> . The bounced e-mails will have >> the diagnostic information we need to make the proper corrections. >> Cody is working with our IT colleagues in Berlin to get these >> communication issues resolved. In the meantime, you can always contact >> me (contact information below) or Daniela Somary in Sales Support at >> 857-284-7073 x103 or Daniela.Somary@degruyter.com >> <mailto:Daniela.Somary@degruyter.com>. >> >> Again, I apologize for any inconvenience. We are working diligently to >> correct these technical issues in a timely manner. >> >> >> Best regards, >> >> Steve >> >> Steve Fallon >> >> Sales Director >> >> Americas >> >> DE GRUYTER >> >> 121 High Street, Third Floor >> >> Boston, MA 02110 >> >> USA >> >> T (857) 284-7073 x108 >> >> F (857) 284-7358 >> >> M (646) 492-1346 >> >> steve.fallon@degruyter.com<mailto:steve.fallon@degruyter.com >> <mailto:steve.fallon@degruyter.com%3cmailto:steve.fallon@degruyter.com>> >> >> www.degruyter.com <http://www.degruyter.com/> >> >> *From:* SERIALST: Serials in Libraries Discussion Forum >> [mailto:SERIALST@list.uvm.edu] *On Behalf Of *Jenny Lockwood >> *Sent:* Thursday, January 05, 2012 2:02 PM >> *To:* SERIALST@LIST.UVM.EDU >> *Subject:* Re: [SERIALST] De Gruyter emails?? >> >> Hi, >> I was able to send an email but no response yet. Is anyone able to >> access their de Gruyter content yet? Our institution is recognized, >> but I get an error when I try to read our journal content. >> Thanks >> Jenny Lockwood >> >> On 1/3/2012 2:43 PM, Mina Davenport wrote: >> >> I'm having trouble finding the web site... >> >> Mina Davenport, Librarian >> Childrens Hospital >> Health Sciences Library >> 747 52nd Street >> Oakland CA 94609 USA >> (510) 428-3448 (p) >> (510) 601-3963 (f) >> mdavenport@mail.cho.org <mailto:mdavenport@mail.cho.org> >> >> CONFIDENTIALITY NOTICE: This electronic message (and any attachments) >> is intended to be for the use only of the named recipient, and may >> contain information that is confidential or privileged. If you are not >> the intended recipient, you are hereby notified that any disclosure, >> copying, distribution or use of the contents of this message is >> strictly prohibited. If you have received this message in error or are >> not the named recipient, please notify us immediately by contacting >> the sender at the electronic mail address noted above, and delete and >> destroy all copies of this message (and any attachments). Thank you. >> >> >> >> >>> "Pennington, Buddy D." <penningtonb@UMKC.EDU> >> <mailto:penningtonb@UMKC.EDU> 1/3/2012 12:40 PM >>> >> >> Hi all, >> >> We have recently tried to email De Gruyter, and have learned that the >> University of Missouri system blocks these emails as they have De >> Gruyter on some sort of email blacklist. Have others out there >> experienced this? >> >> Buddy Pennington >> >> Director of Collections and Access Management >> >> University of Missouri - Kansas City >> >> 304 Miller Nichols Library >> >> 800 East 51^st Street >> >> Kansas City, MO 64110 >> >> 816-235-1548 >> >> 816-333-5584 (fax) >> >> */UMKC Libraries:/*/ Discovery. Knowledge. Empowerment./ >> > > > -- > Jenny Lockwood > Acquisitions/Electronic Resources > New Mexico State University Library > PO Box 30006 Dept 3475 > Las Cruces, New Mexico 88003 > 575-646-3104 > >
