"Should I make a request that the vendor change the dates each time I find a
discrepancy, and then wait for the changes to be made?"

If the coverage change affects all subscribers globally, then we report the new dates to our vendor so that the change can be made in the central/global knowledge base for all users.  If the coverage change is the result of a local subscription change (ie, you cancel an e-journal subscription and lose access to backfiles, maintaining access only to subscribed content), then we make the change in our local system and maintain it on an ongoing basis.

Sarah Hartman-Caverly
Serials and E-Resources Specialist | Swarthmore College Libraries

shartma2@swarthmore.edu | 610-328-7815 | 610-328-7329 facsimile

500 College Avenue | Swarthmore, PA 19081

----- Original Message -----
From: "Cynthia Adamo" <adamo@HARTFORD.EDU>
To: SERIALST@LIST.UVM.EDU
Sent: Tuesday, November 2, 2010 2:03:19 PM
Subject: Re: [SERIALST] Confirming E-access dates

This whole issue of trying to determine the access we actually have to
our electronic journal titles is definitely frustrating.

This is an issue I face, which I would love some advice/input on:

Once I find out the information listed on my A-to-Z list of ejournals is
incorrect - then what should I do?

I can manually change it myself on our A-to-Z admin site, but I've been
told by our vendor that once I enter "custom holdings" onto a title,
they'll no
longer continue to update our holdings, (which they would otherwise do,
whenever publishers send them updates).

So if I do enter a manual change, it becomes my responsibility to stay
on top of this title and make sure I'm aware of any future changes in
coverage... which kind of defeats one of the benefits of working with a
subscription vendor.

Should I make a request that the vendor change the dates each time I
find a
discrepancy, and then wait for the changes to be made?

What are you folks doing in this situation, if you're ever faced with
it?

Thanks for any input you can send!

Take care,
Cyndi

On Tue, 2 Nov 2010 16:17:54 +0000, Skwor, Jeanette <skworj@UWGB.EDU>
wrote:

>Daniel said:
>Your best bet is to go into the interface for the journal and see what
>you
can get into.
>
>I do this consistently. In fact, it's how the situation came up, in
>that I
regularly have different access than we think we have or should have or
SFX states we have.
>
>So . . . you accept whatever is there until it changes, then accept
>that?
>
>And believe me, you don't sound any more pessimistic than I feel! 15 or
>so
years of serials librarianship does strengthen the skeptical muscle. :-)
>Thanks, Jeanette Skwor