Hello,

We are still unable to redeem Article Select tokens for journal article as well as book chapter use.  When we select "Confirm" on the ArticleSelect screen, we are presented with a login/registration page.

Anyone else still in this boat?

Sarah Hartman-Caverly
Serials and E-Resources Specialist | Swarthmore College Libraries

shartma2@swarthmore.edu | 610-328-7815 | 610-328-7329 facsimile

500 College Avenue | Swarthmore, PA 19081

----- Original Message -----
From: "Sally Krash" <sally.krash@SWRI.ORG>
To: SERIALST@LIST.UVM.EDU
Sent: Monday, August 16, 2010 5:07:00 PM
Subject: [SERIALST] Wiley Article Select tokens

Hello,

Is anyone else having problems using Wiley Article Select tokens for
downloading e-book chapters? When the new Wiley Online Library launched,
we could not use our tokens at all. They restored access for journal
articles very quickly, but one week later we are still unable to
download book chapters.

Has anyone else had this same problem? Has your problem been resolved?

Sally Krash

Library Group Leader

Thomas Baker Slick Memorial Library

Southwest Research Institute

210-522-3097

sally.krash@swri.org