Health Sciences Library and Biocommunications Center University of Tennessee Health Science Center POSITION DESCRIPTION Title: Head, Electronic & Collection Services Faculty Rank: Assistant/Associate Professor (nontenure track) General Purpose: The Electronic & Collection Services unit is responsible for managing the library's information technology systems and services; collection resources including print and electronic books, journals, and databases; design, development, and evaluation of the library's website; and Media Lab. The head of the unit plans, manages, and supports these efforts and acts as a liaison with vendors, the campus information technology services department, and library staff. The head of the unit supervises the work of three librarians/faculty members (serials, cataloging, e-services), as well as staff positions. Academic expression for this position is achieved through contributions to teaching, publication, research, and service to the profession of health sciences librarianship and information science. This is a 12-month, full-time, faculty appointment. Faculty rank at the level of Assistant or Associate Professor depends on previous experience and achievement. This position reports to the library director. Duties and Responsibilities Primary 1. Ensures reliable performance and data integrity of library information technology systems and services. Manages library information technology hardware and software. 2. Provides direction and management for librarians who handle library serials and e-resource contracts. Oversees the negotiation and acquisition of license agreements and other documentation relating to library electronic resources. 3. Supervises the maintenance and development of web pages for the library's main web site, intranet, and web OPAC (ILS). 4. Supervises the maintenance of the library's integrated library system, Innovative Millennium. 5. Supervises the library Media Lab, and access to the library audiovisual collection (e.g., videos, online resources, anatomical models) and efforts to digitize and produce video and graphic materials. 6. Keeps abreast of trends and developments in information technology, library systems, digital media, web development, cataloging, acquisitions, serials, collection development, and electronic resources and informs appropriate library personnel. 7. Identifies and evaluates appropriate resources to meet the goals and objectives of the library and recommends their purchase. Prepares specifications for new systems and coordinates their implementation. 8. Works closely with faculty in Access Services, Instructional Services, and Reference and Outreach Services to implement new or enhance existing systems and resources. 9. Serves as a resource person to the library for information about automated library systems, web development, cataloging, acquisitions, serials, collection development, computer hardware, software, digital media, and electronic resources. Coordinates and provides training for library staff on the use of relevant resources. 10. Serves as the library's technical representative to internal and external committees and groups. 11. Participates in the library's instructional services program. 12. Coordinates the collection and dissemination of statistics on all aspects of library resources and services (e.g., annual AAHSL statistics). 13. Supervises team of three faculty and four staff and ensures that goals and objectives of unit are met. Ensures that appropriate training and evaluations are provided to all faculty and staff in unit. Secondary 1. Ensures that the work of the department can continue during staff absences. 2. Participates on library project teams and committees as assigned. 3. May serve a few hours each week at the Reference Desk. 4. Serves as faculty liaison to selected campus departments. 5. Contributes to the profession of health sciences librarianship and information science in a manner consistent with primary service responsibilities. 6. Performs other duties as assigned by the Library Director. Qualifications 1. Master's degree in library or information science from an ALA-accredited library school. 2. At least two years of experience in supervising the work of other library technical services workers. Experience in providing electronic library services. 3. Experience in an academic health sciences center or similar setting preferred. 4. Experience in at least one of the following library functions: circulation, cataloging, serials, acquisitions, interlibrary loan, reference, or bibliographic instruction. 5. Experience in implementing and/or managing an integrated library system (ILS) used for circulation, cataloging, serials control, acquisitions, interlibrary loan, and online public access catalog (OPAC); experience with the Innovative Interfaces Millennium system preferred. 6. Experience managing Windows and Mac workstations, with the ability to install and troubleshoot software applications (e.g., Windows, Mac OS X, Deep Freeze, Microsoft Office, and desktop/server database software). 7. Experience managing Windows, Mac, and Linux servers. 8. Experience in developing and managing web sites and associated tools/software. 9. Experience in setting up and providing access to electronic resources through database and web page maintenance, cataloging (OCLC), proxy server, and OpenURL linking (such as Innovative WebBridge, PubMed LinkOut, and Links@Ovid). 10. Effective oral (presentations, training workshops) and written (articles, training materials, documentation) technical communication skills. 11. Ability to manage multiple, concurrent projects and a heavy workload, administer systems, troubleshoot problems, plan, and manage change in a fast-paced environment. 12. Knowledge of trends and developments in academic libraries. Self-motivated, with a desire to learn new library and computer technologies and stay current with technical developments. Ability to apply appropriate new technologies to further the mission of the library and promote such technologies to colleagues and patrons. 13. Knowledge of library trends in electronic resources and issues involved with providing bibliographic access to print and electronic resources (e.g., MARC record and the AACR2R cataloging standard). 14. Ability to work with internal and external experts to resolve hardware and software problems. 15. Maintain effective working relationships with library faculty and staff. 16. Skill in managing the work of others and with complex technical projects. 17. Strong commitment to innovative, user-centered services and flexibility to adapt to change. Additional skills desired: 1. Experience managing Innovative Interfaces Millennium ILS with the following implemented functions: circulation, course reserves, interlibrary loan, cataloging, serials control, acquisitions, WebPAC, web access management (proxy server), and WebBridge. 2. Experience in implementing and using document delivery systems (e.g., Ariel and QuickDoc). 3. Experience in searching medical databases (e.g., MEDLINE, CINAHL). 4. Experience with a pay-for-print chargeback system. 5. Knowledge of information technology standards as they relate to libraries (e.g. MARC 21, Z39.50, ISO ILL Protocol). 6. Experience with established and emerging metadata standards and markup languages (e.g. Dublin Core, XML, XHTML). 7. Skill in using web development tools (e.g., Python, PHP, MySQL, Javascript, Flash). 8. Experience with content management software (Wordpress, Drupal, etc.). Supervision: This position reports to the library director. Environment: The UT Health Science Center includes the colleges of Allied Health Sciences, Dentistry, Graduate Health Sciences, Medicine, Nursing, and Pharmacy; graduate medical education programs in Knoxville, Chattanooga, and Nashville; a community pharmacy residency program in locations across the state; family medicine centers in Knoxville, Jackson, and Memphis; and public and continuing education programs across the state. The Health Sciences Library and Biocommunications Center is an academic, service-oriented center that supports the teaching, research, service, and clinical care efforts of the university. The library uses the Millennium system from Innovative Interfaces, Inc. The library is located in a modern building with both wired and wireless internet access, and includes, in addition to traditional library functions, scientific editing, test scoring, an electronic classroom, and a multimedia lab. The library is open to the public and serves the health information needs of Memphis and the Mid-South region. As a Resource Library and member of the National Network of Libraries of Medicine, the library participates in outreach activities and provides leadership to the area's biomedical library community. The Director of the Health Sciences Library and Biocommunications Center reports to the Vice Chancellor for Academic, Faculty, and Student Affairs. University Faculty Appointment: This is a 12-month, full-time, faculty appointment (non-tenure track). Faculty rank at the level of Assistant or Associate Professor depends on previous experience and achievement. Salary: $70,000 annually, commensurate with experience and qualifications. Full benefits package including 24 vacation days; comprehensive health care; retirement plans, including TIAA-CREF; and relocation assistance. To apply, contact Richard Nollan, MLS, MA Chair, Search Committee for Head of Electronic and Collection Services Associate Professor and Coordinator, Reference and Outreach Services Health Sciences Library and Biocommunications Center University of Tennessee Health Science Center 877 Madison Avenue Memphis, TN 38163 USA voice: 901.448.6053 fax: 901.448.6855 email: rnollan@uthsc.edu Prepared by: Thomas Singarella, Ph.D. Professor and Director Health Sciences Library and Biocommunications Center University of Tennessee Health Science Center 877 Madison Avenue Memphis, TN 38163 USA voice: 901.448.5694 fax: 901.448.6855 email: tsingarella@uthsc.edu UTHSC is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA Employer. Revised: June 8, 2010 Mary Williams (mwill108@uthsc.edu) Serials Librarian University of Tennessee Health Science Center Library and Biocommunications Center 877 Madison Avenue, Room 250 Memphis, TN 38163 Phone: (901) 448-5154 FAX: (901) 448-5402
