We have had problems with versions 8 and 9, with various files.
Sometimes instead of the pdf loading, we get a window with a big question
mark.
If we keep refreshing, we might eventually get the article.
Lucy Wrightington, Senior Librarian
Dickerman Library
Wadsworth Center, N.Y. State Dept. of Health
Empire State Plaza, Albany, NY 12201

             "Michael A.
             Edwards"
             <maedwards@HAMPSH                                          To
             IRE.EDU>                  SERIALST@LIST.UVM.EDU
             Sent by:                                                   cc
             "SERIALST:
             Serials in                                            Subject
             Libraries                 Re: [SERIALST] Adobe 9
             Discussion Forum"
             <SERIALST@LIST.UV
             M.EDU>

             04/27/2009 10:32
             AM

             Please respond to
                "SERIALST:
                Serials in
                 Libraries
             Discussion Forum"
             <SERIALST@LIST.UV
                  M.EDU>

We've had the same problems with various versions of Adobe.  We have
usually been successful at solving the problem in FireFox by changing
the preferences in the browser so that it uses the reader itself instead
of the plug-in to open the document.  This is set in Tools --> Options
--> Applications.  IE is another problem entirely.  ;-)

Michael A. Edwards
Serials & Electronic Resources Librarian
Harold F. Johnson Library Center
Hampshire College
Amherst, MA 01002-3372
413.559.5766 voice
413.559.5419 fax
maedwards@hampshire.edu
http://library.hampshire.edu/

One man's theology is another man's belly laugh.
-- Robert A. Heinlein

Sharlene LaForge wrote:
> Is anyone having problems opening PDF's in "some" databases via IE7
> after upgrading to Adobe 9?   Our biggest problem is with Science
> Direct where instead of the PDF loading, the ActiveX security bar pops
> up, we click on the option to download the PDF and a Blank screen
> displays.
>
> I've sent the problem to Science Direct, but was also wondering if it
> might be our settings.
> Thanks for any input you can provide
> Sharlene LaForge
> California State University
> Long Beach Library
>

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