Those who are finding claiming to be frustrating may want to consider
doing away with routine claiming altogether.  I realize that sounds
crazy, but if you do a rigorous cost/benefit analysis you may be
surprised at how little benefit you end up getting from your investment
in the claiming process for most titles.

Just a thought.  (And one that some of you are probably surprised it
took me this long to share.)

---
Rick Anderson
Assoc. Dir. for Scholarly Resources & Collections
Marriott Library
University of Utah
rick.anderson@utah.edu
801-721-1687