Hi Michael,

I'm worried that we don't always receive the electronic content, either.
What are the options for checking receipt of electronic issues?

Thanks!
Linda

Michael A. Edwards wrote:

> All-electronic is looking better and better. But affording it is
> another issue entirely (usual pun intended).
>
> Michael A. Edwards
> Serials & Electronic Resources Librarian
> Harold F. Johnson Library Center
> Hampshire College
> Amherst, MA 01002-3372
> 413.559.5766 voice
> 413.559.5419 fax
> maedwards@hampshire.edu
> http://library.hampshire.edu/
>
> One man's theology is another man's belly laugh.
> -- Robert A. Heinlein
>
>
>
> Lynne Weaver wrote:
>
>> It just happened again. I claimed a not-received issue, well within the
>> reasonable time for claims, but didn't get it. Did a second claim, then
>> a third. When EBSCO contacted the publisher for the third time, the
>> reply came back that the issue was out of print, but they would extend
>> the subscription. This is happening more frequently and I am not happy.
>>
>>
>>
>> I want the issue, not an extension. Not having the issue creates a gap
>> in my holdings; a special problem if I'm binding. Extending the expire
>> date makes subscription-tracking more cumbersome. EBSCO was very
>> helpful in getting as many of my titles as possible on calendar-year
>> subscription periods, and I'd like to keep them that way.
>>
>>
>>
>> I expect we're all running into this, and I don't suppose there's much
>> we can do about it. I hope the publishers lurking on this list will get
>> the message and keep enough extra issues on hand to satisfy claims.
>>
>>
>>
>> Lynne N. Weaver
>>
>> Serials Coordinator
>>
>> Lipscomb Library
>>
>> Randolph College
>>
>> Founded as Randolph-Macon Woman's College
>>
>> 2500 Rivermont Avenue
>>
>> Lynchburg, VA 24503
>>
>> 434 947-8396
>>
>> 434 947-8134 Fax
>>
>> lweaver@randolphcollege.edu
>>
>>
>>

--
Linda Wobbe
Head, Electronic Resources & Periodicals
Subject Selector for Biology, Chemistry,
Environmental Science, Health, Physics, Kinesiology
Saint Mary’s College Library
PO Box 4290, 1928 Saint Mary’s Road
Moraga, CA 94575-4290
ph (925) 631-4232  fx (925)376-6097
lwobbe@stmarys-ca.edu