We are newbies to e-access work.

I have always handled the paper end, the paying, shelving, claiming, binding, tracking, processing, etc etc etc end.

Now I am being asked such questions as, "Who is providing access?"  "Has access changed?" (when we changed from a print & online subscription to an online only).  "What dates are we supposed to have access to?"

I don't know.  I've never had to know.  I'm being told, just look online, the info will be there.  I am not finding it.

How do those of you who do this, do it?

Jeanette L. Skwor
Serials Dept., Cofrin Library
University of WI-Green Bay
2420 Nicolet Drive
Green Bay, WI  54311-7003
"Libraries will get you through times of no money better than money will get you through times of no libraries."
                              Anne Herbert, The Whole Earth Catalog