One question:

Any "big deal" customers experiencing these problems or are the rest of
you in our boat, namely, we purchase the Blackwell titles individually
through a number of sources depending?

The fact that we don't *have* a Blackwell customer number (we weren't
buying direct from Blackwell) shouldn't matter but in this case it
obviously does...

all the best...

Richard

Joanne Romano wrote:
> Our library is experiencing the same...Aging Cell being one of them...
>
> We see the content and the HTML/PDF links, but are receiving errors
> messages saying we don't subscribe to the content...
>
> Hope corrections will soon be completed...
>
> None of us is immune, it seems...
>
> Joanne
>
> Joanne Romano, MLS
> Serials and Electronic Resources Librarian
> Houston Academy of Medicine-Texas Medical Center Library
> 1133 John Freeman Blvd.
> Houston, TX  77030
> 713-799-7144
>
>
> -----Original Message-----
> From: SERIALST: Serials in Libraries Discussion Forum
> [mailto:SERIALST@list.uvm.edu] On Behalf Of Andree Rathemacher
> Sent: Thursday, July 03, 2008 3:28 PM
> To: SERIALST@LIST.UVM.EDU
> Subject: Re: [SERIALST] Blackwell Titles on Wiley
>
> At URI, we can SEE the content fine... we just aren't allowed to access
> it!
>
> andree
>
> On Thu, Jul 3, 2008 at 4:04 PM, Glasson, Patricia A
> <pglasson@purdue.edu>
> wrote:
>
>
>> David and Andree,
>>
>> Yes, we're having problems, too. Here's what our ERM person said this
>> morning about the problem: "Wiley is still trying to resolve linking
>> problems for the Blackwell content. We have received a temporary
>> solution from Ex Libris for the e-Journal Finder A-Z list." It's not a
>> complete fix, though, as I understand it. We're a Voyager library.
>>
>> Patty Glasson
>> Serials Cataloging Specialist
>> Purdue University
>> 765-494-2811
>>
>> -----Original Message-----
>> From: SERIALST: Serials in Libraries Discussion Forum
>> [mailto:SERIALST@list.uvm.edu] On Behalf Of David Sayers
>> Sent: Thursday, July 03, 2008 2:47 PM
>> To: SERIALST@LIST.UVM.EDU
>> Subject: [SERIALST] Blackwell Titles on Wiley
>>
>> Has anyone else been experiencing access problems with the Blackwell
>> titles that got moved over to Wiley over the weekend?  We've been
>>
> unable
>
>> to access any of the 100 plus Blackwell titles we subscribe to.  I've
>> called and confirmed our IP ranges, but we're still asked to log-in
>> whenever we click on a PDF link.  I've been told repeatedly that
>>
> they're
>
>> working on the problem, but I haven't seen any progress yet.  I guess
>> I'd feel better if I knew I wasn't alone.  Anyone?
>>
>> David Sayers
>> Electronic Serials Assistant
>> Oregon Health & Science University Library
>> (503)494-0484
>>
>>
>
>
>
>

--
Richard P. Jasper, M.Ln.
Head, Continuing Resources Division
134 Lockwood Library
University at Buffalo
State University of New York
Buffalo, NY 14260-2200
Phone: 716-645-2305, Ext. 250
Fax: 716-645-5955
E-mail: rpjasper@buffalo.edu