Re: Blackwell Titles on Wiley Joanne Romano 07 Jul 2008 18:05 UTC

Our library is experiencing the same...Aging Cell being one of them...

We see the content and the HTML/PDF links, but are receiving errors
messages saying we don't subscribe to the content...

Hope corrections will soon be completed...

None of us is immune, it seems...

Joanne

Joanne Romano, MLS
Serials and Electronic Resources Librarian
Houston Academy of Medicine-Texas Medical Center Library
1133 John Freeman Blvd.
Houston, TX  77030
713-799-7144

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Andree Rathemacher
Sent: Thursday, July 03, 2008 3:28 PM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Blackwell Titles on Wiley

At URI, we can SEE the content fine... we just aren't allowed to access
it!

andree

On Thu, Jul 3, 2008 at 4:04 PM, Glasson, Patricia A
<pglasson@purdue.edu>
wrote:

> David and Andree,
>
> Yes, we're having problems, too. Here's what our ERM person said this
> morning about the problem: "Wiley is still trying to resolve linking
> problems for the Blackwell content. We have received a temporary
> solution from Ex Libris for the e-Journal Finder A-Z list." It's not a
> complete fix, though, as I understand it. We're a Voyager library.
>
> Patty Glasson
> Serials Cataloging Specialist
> Purdue University
> 765-494-2811
>
> -----Original Message-----
> From: SERIALST: Serials in Libraries Discussion Forum
> [mailto:SERIALST@list.uvm.edu] On Behalf Of David Sayers
> Sent: Thursday, July 03, 2008 2:47 PM
> To: SERIALST@LIST.UVM.EDU
> Subject: [SERIALST] Blackwell Titles on Wiley
>
> Has anyone else been experiencing access problems with the Blackwell
> titles that got moved over to Wiley over the weekend?  We've been
unable
> to access any of the 100 plus Blackwell titles we subscribe to.  I've
> called and confirmed our IP ranges, but we're still asked to log-in
> whenever we click on a PDF link.  I've been told repeatedly that
they're
> working on the problem, but I haven't seen any progress yet.  I guess
> I'd feel better if I knew I wasn't alone.  Anyone?
>
> David Sayers
> Electronic Serials Assistant
> Oregon Health & Science University Library
> (503)494-0484
>

--
Andree Rathemacher
Associate Professor
Head, Serials Unit / Electronic Resources Librarian
University Library, University of Rhode Island
15 Lippitt Road
Kingston, RI 02881-2011
work: (401) 874-5096
fax: (401) 874-4588
e-mail: andree@uri.edu
e-mail: andree.rathemacher@gmail.com
http://www.uri.edu/library/