Same problem at UB and I imagine that's the case most places.

Clever of them to schedule the migration to coincide with ALA and the
4th of July weekend, don't you think?

I wasn't actually at ALA but I managed to catch up with our rep who
referred me to his assistant, who, unfortunately, really didn't know how
to proceed, except to talk to their customer accounts people, who
appeared to be on vacation.

TODAY I received an e-mail from their specialist in the UK who wanted to
know...

"Please can you detail the problems your users are having so I can look
into? Do you have a Blackwell customer number?

My first response was unprintable so you'll have to use your imagination.

In the meantime, onwards and upwards!

Richard Jasper

Jane McGregor wrote:
> Statistics Canada has also lost access to all its titles.
>
> Jane McGregor
> Electronic Resources Librarian / Bibliothécaire en ressources électroniques
> Communications and Library Services Division / Division des communications
> et des services de bibliothèque
> R.H. Coats Building / Immeuble R.-H.-Coats 2 R
> (613) 951-5824 | facsimile / télécopieur (613) 951-0939
> Jane.McGregor@statcan.ca
> Statistics Canada | 100 Tunney’s Pasture Driveway Ottawa K1A 0T6
> Statistique Canada | 100, promenade du Pré Tunney Ottawa K1A 0T6
> Government of Canada | Gouvernement du Canada
>
>
>
> -----Original Message-----
> From: SERIALST: Serials in Libraries Discussion Forum
> [mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Andree Rathemacher
> Sent: Thursday, July 03, 2008 2:35 PM
> To: SERIALST@LIST.UVM.EDU
> Subject: [SERIALST] Wiley - Blackwell access problems
>
>
> The University of Rhode Island subscribes in online-only format to somewhere
> in the neighborhood of 130 journals from Blackwell. We have discovered that
> many of our entitlements were not transferred successfully to the Wiley
> InterScience platform, so that we cannot access our current subscriptions.
>
> Is anyone else experiencing problems?
>
> thanks,
>
>

--
Richard P. Jasper, M.Ln.
Head, Continuing Resources Division
134 Lockwood Library
University at Buffalo
State University of New York
Buffalo, NY 14260-2200
Phone: 716-645-2305, Ext. 250
Fax: 716-645-5955
E-mail: rpjasper@buffalo.edu