At URI, we can SEE the content fine... we just aren't allowed to access it!

andree

On Thu, Jul 3, 2008 at 4:04 PM, Glasson, Patricia A <pglasson@purdue.edu>
wrote:

> David and Andree,
>
> Yes, we're having problems, too. Here's what our ERM person said this
> morning about the problem: "Wiley is still trying to resolve linking
> problems for the Blackwell content. We have received a temporary
> solution from Ex Libris for the e-Journal Finder A-Z list." It's not a
> complete fix, though, as I understand it. We're a Voyager library.
>
> Patty Glasson
> Serials Cataloging Specialist
> Purdue University
> 765-494-2811
>
> -----Original Message-----
> From: SERIALST: Serials in Libraries Discussion Forum
> [mailto:SERIALST@list.uvm.edu] On Behalf Of David Sayers
> Sent: Thursday, July 03, 2008 2:47 PM
> To: SERIALST@LIST.UVM.EDU
> Subject: [SERIALST] Blackwell Titles on Wiley
>
> Has anyone else been experiencing access problems with the Blackwell
> titles that got moved over to Wiley over the weekend?  We've been unable
> to access any of the 100 plus Blackwell titles we subscribe to.  I've
> called and confirmed our IP ranges, but we're still asked to log-in
> whenever we click on a PDF link.  I've been told repeatedly that they're
> working on the problem, but I haven't seen any progress yet.  I guess
> I'd feel better if I knew I wasn't alone.  Anyone?
>
> David Sayers
> Electronic Serials Assistant
> Oregon Health & Science University Library
> (503)494-0484
>

--
Andree Rathemacher
Associate Professor
Head, Serials Unit / Electronic Resources Librarian
University Library, University of Rhode Island
15 Lippitt Road
Kingston, RI 02881-2011
work: (401) 874-5096
fax: (401) 874-4588
e-mail: andree@uri.edu
e-mail: andree.rathemacher@gmail.com
http://www.uri.edu/library/