Maybe staff downsizing has something to do with the problems with
Haworth publications.

The article below from pressconnects the online version of the
Binghamton (NY) Press newspaper :
http://www.pressconnects.com/apps/pbcs.dll/article?AID=/20070918/NEWS01/
709180366/1002/BUSINESSBINGHAMTON -- The acquisition of The Haworth
Press Inc. by Taylor & Francis will result in local job losses and plant
closures after all.

The article is now archived and there is a fee to access.

>From the article :

About 170 [that is, all] workers in Binghamton [NY], Kirkwood [NY] and
West Hazelton, Pa., will lose their jobs between mid-November [2007]and
mid-March [2008] as Taylor & Francis consolidates the work to its other
locations, in such places as Philadelphia, New York City and Boca Raton,
Fla., Haworth Senior Vice President Roger Hall said.

>From a subsequent letter to the editor:

We have been offered only 10 jobs to which 170 employees can apply. Jobs
are not being transferred; Haworth is closing, and employees are being
laid off.

<><><><><><><><><><><><><>
Sherry Palmiter
Serials Librarian
Lemieux Library, Seattle University
901 12th Avenue
Seattle, WA  98122

tel:  (206) 296-6204
fax: (206) 296-2572

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Tracey Thompson
Sent: Tuesday, July 22, 2008 8:30 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Electronic Access to Haworth Press Journals

I have not.  I received one response which is very similar to what was
posted below.  I have also emailed three other people, and I have not
received a response asking about a refund and stating that the lack of
access was becoming a breach of contract.  My vendor has contacted T&F
with our subscription list.  T&F sent it to Haworth to verify that all
were activated.  Haworth has been completely silent.  I just checked
again, and I am still not even able to open the website let alone
download an article or check a subscription. If I don't receive a
response by the end of the week, I will contact our purchasing office
and see what options I have.  I may also send a registered letter.  I am
determined to pursue this issue.
Please let me know if anyone has any luck.

Thanks,

Tracey

Tracey Thompson
Acquisitions Librarian
New Mexico State University Library
MSC 3475 P.O. Box 30006
Las Cruces, NM 88003-8006
(p) 575-646-8093
(f) 575-646-7477

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Joanne Romano
Sent: Tuesday, July 22, 2008 8:44 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Electronic Access to Haworth Press Journals

My staff person emailed  haworthpress@taylorandfrancis.com last Thursday
to ask when our Haworth journals would be activated, and to date, we
have had no response yet...

Anybody else out there having any luck with assistance from Taylor and
Francis yet?

Thanks,

Joanne

Joanne V. Romano, MLS
Serials and Electronic Resources Librarian Houston Academy of
Medicine-Texas Medical Center Library
1133 John Freeman Blvd.
Houston, TX  77030
713-799-7144
fx:   713-799-7180
joanne.romano@exch.library.tmc.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Jennifer McMillan
Sent: Friday, July 18, 2008 9:02 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Electronic Access to Haworth Press Journals

Dear Serialst,

Thank you for your messages regarding the Haworth Press site. Please be
assured that Taylor & Francis Group is actively supporting the Haworth
Press website for journals.

A transition plan is in place which is available at
www.informaworld.com/haworth. This plan will be updated with information

regarding the transition over the coming months, and we will send
regular communications to customers via email regarding the process. We
plan to dual host for a period to allow customers time to update their
catalogues, and to ensure the transition has minimal impact on library
users. To that end we are also in touch with link resolver vendors to
ensure their knowledgebases are appropriately updated.

We are aware that the Haworth Press site at times runs very slowly and
will continue to work to improve performance on the site in the interim.

Anyone needing assistance with the haworthpress site can contact
haworthpress@taylorandfrancis.com.  We have extra staff allocated to
help librarians with any issues.

If you have any subscription related queries our customer service team
are on hand to assist and can be contacted at tf.enquiries@informa.com.

I hope this information is helpful. Please let me know if I can be of
further assistance.

Kindest regards,

Meg

Margaret Donahue Walker
Journals Sales Director - NA
Taylor & Francis
325 Chestnut Street, Philadelphia, PA  19106
Tel: 215.625.8900, ext 346
Fax 215.625.2940
email: margaret.walker@taylorandfrancis.com
www.taylorandfrancis.com