In the case of "architect" one begins to question the actual value of
their content, then, if it can be so easily withheld from their readership.
Peter V. Picerno
Serials & Electronic Resources Librarian
Asst. Head of Resource Development
Green Library
Florida International University
11200 SW 8th Street
Miami, FL 33199
Ph: 305.348.6279
ppicerno@fiu.edu
Barbara Pope wrote:
> This kind of silliness reminds me of last year when the publisher for
> Sports Illustrated wasn't mailing out the swimsuit issue. I don't
> know what they were thinking, either, but both of these situations is
> ridiculous.
>
> Barbara Pope
>
> Corrice, Julia A. wrote:
>> They wouldn't tell me! I kept asking customer Service if I could be
>> added as "qualified" and they just kept saying I didn't qualify. So I
>> asked how I could become qualified and they told me I couldn't...with no
>> explanation. So I asked what made one qualified and I was told they were
>> not allowed to release that information.
>> The circulation manager was nicer about explaining why we couldn't just
>> subscribe, even if it didn't make much sense, but he still wouldn't tell
>> me what I could do to "qualify", just that we did not and could not
>> become a qualified subscriber due to cost issues--something vague about
>> keeping the cost of publishing down and being technically unable to add
>> anyone to to their qualifed list.
>> I'm finding this whole situation bizarre beyond belief. You would think
>> they were protecting classified information rather than being in the
>> business of selling magazines!
>>
>> -----Original Message-----
>> From: SERIALST: Serials in Libraries Discussion Forum
>> [mailto:SERIALST@list.uvm.edu] On Behalf Of Barbara Pope
>> Sent: Wednesday, June 18, 2008 11:00 AM
>> To: SERIALST@LIST.UVM.EDU
>> Subject: Re: [SERIALST] Architect
>>
>> So what exactly is the "qualified demographic"?
>> Barbara Pope
>> Periodicals/Reference Librarian
>> Axe Library
>> Pittsburg State University
>> Pittsburg KS 66762
>> 620-235-4884
>> bpope@pittstate.edu
>>
>> Corrice, Julia A. wrote:
>>
>>> Because the special issues are in the scope of what we must collect
>>> for our institution, and because I hate having missing issues, I
>>> called the publisher to speak to a circulation manager about how to
>>>
>> receive them.
>>
>>> They can be purchased individually for $10 each after publication by
>>> people who aren't "qualified" to automatically receive them, but no
>>> current subscription exists. There is no way to add an institution
>>> to the "qualified demographic", but they are hoping to set up a
>>> subscription next year when they know whether or not it will become
>>> it's own title or remain a part of Architect.
>>>
>>> When I first spoke to the customer service rep, they told me I
>>> wasn't allowed to purchase them at all, which is when I requested to
>>> speak to
>>>
>>
>>
>>> the circulation manager. He said he would email the the customer
>>> service department again so that they know people can purchase the
>>> issues, and that the customer service department is confused about the
>>>
>> policy.
>>
>>> I wonder why!
>>>
>>> -Julia
>>>
>>>
>>>
>>> Julia Corrice
>>> Rakow Library
>>> Corning Museum of Glass
>>> 5 Museum Way
>>> Corning, NY 14830
>>>
>>> (607) 974-8406
>>> (607)974-8677 fax
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: SERIALST: Serials in Libraries Discussion Forum
>>> [mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz
>>> Sent: Friday, June 13, 2008 8:20 AM
>>> To: SERIALST@LIST.UVM.EDU
>>> Subject: [SERIALST] Architect
>>>
>>> Here is the publisher's response to a query I made regarding missed
>>> issues of Architect:
>>>
>>>
>>> -------- Original Message --------
>>> Subject: RE: Architect
>>> Date: Mon, 9 Jun 2008 16:26:44 -0500
>>> From: Customer service Internet Address <clientservice@omeda.com>
>>> To: Bill Maravetz <william.maravetz@uni.edu>
>>>
>>> Good Evening,
>>>
>>> Thank you for your interest in our publication, Architect.
>>>
>>> Unfortunately, Vol 97 issues 3 & 6 is not included in the
>>>
>> subscription.
>>
>>> Architect is published 16 times per year for 2008. There are 4
>>> special issues that are published mid-monthly which are not included
>>> in the subscription. The mid-month issues are sent only to our
>>> "qualified subscribers - those who meet certain demographics
>>>
>> requirements.
>>
>>> For postal purposes, we have to include all issues in our statement of
>>>
>>
>>
>>> frequency, and number issues accordingly. We realize this will create
>>>
>>
>>
>>> some confusion for subscribers who track by issue number.
>>>
>>> If you have any further questions, please do not hesitate to contact
>>> our Customer Service Department at 847/291-5221.
>>>
>>> Thank you,
>>>
>>>
>>>
>>> Customer Service
>>> 150247
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
