Hi, Grace:

This topic also interests us. We would appreciate it if you could summarize responses to the list. Thanks for your help! kst

Karen S. Tschanz,  M.L.S., M.B.A., M.S.O.D.
Asst. Prof./Chair, Content Management
Robert B. Greenblatt, M.D., Library, AB-241
Medical College of Georgia
1451 Laney-Walker Boulevard
Augusta, GA 30912
Phone: (706) 721-9912
Fax: (706) 721-6006
E-mail: ktschanz@mail.mcg.edu

>>> Grace Gonzales-Small <ggs@LIB.NMSU.EDU> 06/18/2008 5:15 PM >>>
We have recently acquired an ERM management system and are at the stage
where we need to restructure our serials acquisitions operation, and I am
wondering if you'd be willing to share/discuss how your serials
acquisitions units are organized.  We are a large research university, and
currently have 3 staff members that handle serials/electronic resources,
and each has a rather complicated array of responsibility, based on
work/responsibilities (serials check-in, invoice processing, ordering,
claims, ERM management & standing orders, as well as a few things thrown in
at random).

This is very complicated not only for us internally!, but the units we
serve are never quite sure who does what, and it is frustrating for them as
well.  I'd be curious to see how others assign or divide up the
work/responsibilities in their departments.  In addition, does anyone know
of good reading on the subject?  Most of what I'm finding is too general
for our purposes.

thanks for your help,
grace