Architect sounds like this year's Sports Illusutrated Swimsuit Issue
drama.....

Monique Couillard
Serials Check In Supervisor
Dimond Library - University of New Hampshire
Durham, NH 03824
(603) 862-1972
monique.couillard@unh.edu
-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@LIST.UVM.EDU] On Behalf Of Corrice, Julia A.
Sent: Wednesday, June 18, 2008 11:24 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Architect

They wouldn't tell me! I kept asking customer Service if I could be
added as "qualified" and they just kept saying I didn't qualify. So I
asked how I could become qualified and they told me I couldn't...with no
explanation. So I asked what made one qualified and I was told they were
not allowed to release that information.

The circulation manager was nicer about explaining why we couldn't just
subscribe, even if it didn't make much sense, but he still wouldn't tell
me what I could do to "qualify", just that we did not and could not
become a qualified subscriber due to cost issues--something vague about
keeping the cost of publishing down and being technically unable to add
anyone to to their qualifed list.

I'm finding this whole situation bizarre beyond belief. You would think
they were protecting classified information rather than being in the
business of selling magazines!

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Barbara Pope
Sent: Wednesday, June 18, 2008 11:00 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Architect

So what exactly is the "qualified demographic"?

Barbara Pope
Periodicals/Reference Librarian
Axe Library
Pittsburg State University
Pittsburg KS  66762
620-235-4884
bpope@pittstate.edu

Corrice, Julia A. wrote:
> Because the special issues are in the scope of what we must collect
> for our institution, and because I hate having missing issues, I
> called the publisher to speak to a circulation manager about how to
receive them.
>
> They can be purchased individually for $10 each after publication by
> people who aren't "qualified" to automatically receive them, but no
> current subscription exists. There is no way to add an institution to
> the "qualified demographic", but they are hoping to set up a
> subscription next year when they know whether or not it will become
> it's own title or remain a part of Architect.
>
> When I first spoke to the customer service rep, they told me I wasn't
> allowed to purchase them at all, which is when I requested to speak to

> the circulation manager. He said he would email the the customer
> service department again so that they know people can purchase the
> issues, and that the customer service department is confused about the
policy.
>
> I wonder why!
>
> -Julia
>
>
>
> Julia Corrice
> Rakow Library
> Corning Museum of Glass
> 5 Museum Way
> Corning, NY 14830
>
> (607) 974-8406
> (607)974-8677 fax
>
>
>
>
> -----Original Message-----
> From: SERIALST: Serials in Libraries Discussion Forum
> [mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz
> Sent: Friday, June 13, 2008 8:20 AM
> To: SERIALST@LIST.UVM.EDU
> Subject: [SERIALST] Architect
>
> Here is the publisher's response to a query I made regarding missed
> issues of Architect:
>
>
> -------- Original Message --------
> Subject: RE: Architect
> Date: Mon, 9 Jun 2008 16:26:44 -0500
> From: Customer service Internet Address <clientservice@omeda.com>
> To: Bill Maravetz <william.maravetz@uni.edu>
>
> Good Evening,
>
> Thank you for your interest in our publication, Architect.
>
> Unfortunately, Vol 97 issues 3 & 6 is not included in the
subscription.
>
> Architect is published 16 times per year for 2008.  There are 4
> special issues that are published mid-monthly which are not included
> in the subscription.  The mid-month issues are sent only to our
> "qualified subscribers - those who meet certain demographics
requirements.
>
> For postal purposes, we have to include all issues in our statement of

> frequency, and number issues accordingly.  We realize this will create

> some confusion for subscribers who track by issue number.
>
> If you have any further questions, please do not hesitate to contact
> our Customer Service Department at 847/291-5221.
>
> Thank you,
>
>
>
> Customer Service
> 150247
>
>
>
>
>