So what exactly is the "qualified demographic"?

Barbara Pope
Periodicals/Reference Librarian
Axe Library
Pittsburg State University
Pittsburg KS  66762
620-235-4884
bpope@pittstate.edu

Corrice, Julia A. wrote:
> Because the special issues are in the scope of what we must collect for
> our institution, and because I hate having missing issues, I called the
> publisher to speak to a circulation manager about how to receive them.
>
> They can be purchased individually for $10 each after publication by
> people who aren't "qualified" to automatically receive them, but no
> current subscription exists. There is no way to add an institution to
> the "qualified demographic", but they are hoping to set up a
> subscription next year when they know whether or not it will become it's
> own title or remain a part of Architect.
>
> When I first spoke to the customer service rep, they told me I wasn't
> allowed to purchase them at all, which is when I requested to speak to
> the circulation manager. He said he would email the the customer service
> department again so that they know people can purchase the issues, and
> that the customer service department is confused about the policy.
>
> I wonder why!
>
> -Julia
>
>
>
> Julia Corrice
> Rakow Library
> Corning Museum of Glass
> 5 Museum Way
> Corning, NY 14830
>
> (607) 974-8406
> (607)974-8677 fax
>
>
>
>
> -----Original Message-----
> From: SERIALST: Serials in Libraries Discussion Forum
> [mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz
> Sent: Friday, June 13, 2008 8:20 AM
> To: SERIALST@LIST.UVM.EDU
> Subject: [SERIALST] Architect
>
> Here is the publisher's response to a query I made regarding missed
> issues of Architect:
>
>
> -------- Original Message --------
> Subject: RE: Architect
> Date: Mon, 9 Jun 2008 16:26:44 -0500
> From: Customer service Internet Address <clientservice@omeda.com>
> To: Bill Maravetz <william.maravetz@uni.edu>
>
> Good Evening,
>
> Thank you for your interest in our publication, Architect.
>
> Unfortunately, Vol 97 issues 3 & 6 is not included in the subscription.
>
> Architect is published 16 times per year for 2008.  There are 4 special
> issues that are published mid-monthly which are not included in the
> subscription.  The mid-month issues are sent only to our "qualified
> subscribers - those who meet certain demographics requirements.
>
> For postal purposes, we have to include all issues in our statement of
> frequency, and number issues accordingly.  We realize this will create
> some confusion for subscribers who track by issue number.
>
> If you have any further questions, please do not hesitate to contact our
> Customer Service Department at 847/291-5221.
>
> Thank you,
>
>
>
> Customer Service
> 150247
>
>
>
>
>