Because the special issues are in the scope of what we must collect for
our institution, and because I hate having missing issues, I called the
publisher to speak to a circulation manager about how to receive them.

They can be purchased individually for $10 each after publication by
people who aren't "qualified" to automatically receive them, but no
current subscription exists. There is no way to add an institution to
the "qualified demographic", but they are hoping to set up a
subscription next year when they know whether or not it will become it's
own title or remain a part of Architect.

When I first spoke to the customer service rep, they told me I wasn't
allowed to purchase them at all, which is when I requested to speak to
the circulation manager. He said he would email the the customer service
department again so that they know people can purchase the issues, and
that the customer service department is confused about the policy.

I wonder why!

-Julia

Julia Corrice
Rakow Library
Corning Museum of Glass
5 Museum Way
Corning, NY 14830

(607) 974-8406
(607)974-8677 fax

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz
Sent: Friday, June 13, 2008 8:20 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Architect

Here is the publisher's response to a query I made regarding missed
issues of Architect:

-------- Original Message --------
Subject: RE: Architect
Date: Mon, 9 Jun 2008 16:26:44 -0500
From: Customer service Internet Address <clientservice@omeda.com>
To: Bill Maravetz <william.maravetz@uni.edu>

Good Evening,

Thank you for your interest in our publication, Architect.

Unfortunately, Vol 97 issues 3 & 6 is not included in the subscription.

Architect is published 16 times per year for 2008.  There are 4 special
issues that are published mid-monthly which are not included in the
subscription.  The mid-month issues are sent only to our "qualified
subscribers - those who meet certain demographics requirements.

For postal purposes, we have to include all issues in our statement of
frequency, and number issues accordingly.  We realize this will create
some confusion for subscribers who track by issue number.

If you have any further questions, please do not hesitate to contact our
Customer Service Department at 847/291-5221.

Thank you,

Customer Service
150247

--
Bill Maravetz
Technical Services / Rod Library
University of Northern Iowa
1227 W. 27th Street
Cedar Falls, IA 50613-3675

Ph: 319-273-2339
Fax: 319-273-2870