Posted to multiple  lists. Please pardon the duplication.

TECHNICAL SERVICES ADMINISTRATORS OF MEDIUM-SIZED RESEARCH LIBRARIES
INTEREST GROUP, 10:30-12:00, SATURDAY, JUNE 28, DISNEY'S PARADISE
PIER, PACIFIC C

The discussion will focus on the 7 Measures of Success as they apply
to technical services. Small groups will consider each of the 7
measures within the three guiding principles: 1) commitment to
purpose (a customer service culture and alignment with mission); 2)
commitment to analysis and feedback (data driven strategies and
engagement in dialog and ideas); and 3) commitment to action
(adaptability and alliance building). Participants will relate them
to real life examples from their work environments.

We will also conduct an election for the group's chair for the next year.

Several long-term members of the group's steering team have retired
from the team over the last few years. If you have a strong interest
in technical services issues and a desire to work with a group of
people committed to putting on programs and topics of interest to the
technical services community, let us know at the meeting of your
interest in joining the steering team.

We hope to see you there!

Roberta Winjum, Chair
Associate University Librarian
Technical Services
Vanderbilt University Library
419 21st Avenue South
Nashville TN 37240
Roberta.j.winjum@vanderbilt.edu

Jack Hall
Manager, Cataloging Services
114L University of Houston Libraries
Houston, TX  77204-2000
telephone:(713) 743-9687
e-mail: jhall@uh.edu
fax: (713) 743-9748