Re: Architect Jeffrey Hinkel 13 Jun 2008 16:06 UTC

I've found they are not very consistent with this policy. After claiming
v.97 nos.3 and 6 our vendor reported that no.3, Product guide Winter
2008, was not included but went ahead and claimed no.6. We received
no.6, Product guide Spring 2008, a couple of days ago.

Jeff Hinkel
Subscriptions Manager
Wilson Library-Serials Dept.
Western Washington University
516 High Street
Bellingham, WA 98225-9103
USA
Phone: 360-650-3099
Fax: 360-650-3954
e-mail: jeffrey.hinkel@wwu.edu

-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum
[mailto:SERIALST@list.uvm.edu] On Behalf Of Bill Maravetz
Sent: Friday, June 13, 2008 8:20 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Architect

Here is the publisher's response to a query I made regarding missed
issues of Architect:

-------- Original Message --------
Subject: RE: Architect
Date: Mon, 9 Jun 2008 16:26:44 -0500
From: Customer service Internet Address <clientservice@omeda.com>
To: Bill Maravetz <william.maravetz@uni.edu>

Good Evening,

Thank you for your interest in our publication, Architect.

Unfortunately, Vol 97 issues 3 & 6 is not included in the subscription.

Architect is published 16 times per year for 2008.  There are 4 special
issues that are published mid-monthly which are not included in the
subscription.  The mid-month issues are sent only to our "qualified
subscribers - those who meet certain demographics requirements.

For postal purposes, we have to include all issues in our statement of
frequency, and number issues accordingly.  We realize this will create
some confusion for subscribers who track by issue number.

If you have any further questions, please do not hesitate to contact our
Customer Service Department at 847/291-5221.

Thank you,

Customer Service
150247

--
Bill Maravetz
Technical Services / Rod Library
University of Northern Iowa
1227 W. 27th Street
Cedar Falls, IA 50613-3675

Ph: 319-273-2339
Fax: 319-273-2870