We have a III system and one specifies in each check-in card the period of time which must elapse before an issue is identified as 'late' and thus ripe for claiming; said period is understood in the system as the number of days after which an issue is 'expected' per the date entered in the check-box in quesiton. The period of time 'ere a status of 'late' is registered is for nus half the mean days between a publications issues throughout the year, but no fewer than ten days nor more than sixty.
EBSCO provides its customers with lists of titles whose publishers have specified an interval after which they no longer honor claims. For about 60% of the titles to which we subscribe, this interval is no longer than six months. We will review our whole list of titles for claims every three months; titles for which the publisher ceases to honor at a point of time 5-10 months after shipment we review monthly; titles for which the publisher ceases to honor after 2-5 months we review semi-monthly; titles for which the publisher allows fewer than two months grace are reviewed weekly.
We do spot claims while checking in as well. Sometimes we file and sometimes we elect to amend the expected date.
Each time we review, we send an email to our customer service representative at EBSCO pointing with a list of issues we have not received after two claiming attempts. Issues we do not receive after our rep. has twice been contacted go onto a list I keep of issues to make calls to the publisher about. This works more often than one might expect. IW
I. Woodward
Serials Office
Colgate University Libraries
Case Library and Geyer Center for Information Technology
13 Oak Drive
Hamilton, N.Y. 13346
Ph.: 315-228-7306
Fax: 315-228-7029
-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Skwor, Jeanette
Sent: Monday, May 12, 2008 10:40 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Claim intervals
My claim intervals vary, and I can share nothing others haven't.
However, I would add that I don't claim anything unless I know it's been published. To that end, my students search other libraries holdings to see if they have the issue we're still waiting for, and when they got it. It takes a little more time up front, but saves both time and frustration in the long run.
Jeanette L. Skwor
Serials Dept., Cofrin Library
University of WI-Green Bay
2420 Nicolet Drive
Green Bay, WI 54311-7003
-----Original Message-----
From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Anne McCaffrey
Sent: Monday, May 12, 2008 7:33 AM
To: SERIALST@LIST.UVM.EDU
Subject: Re: [SERIALST] Claim intervals
Robert,
Here are guidelines I received awhile back through the list and I find ithem helpful. Like any claiming process, some publishers reply and send the issue within a reasonable time and others require two or three reminders; some don't reply at all!
Publication Frequency--
Daily ------------------claim immediately
Weekly-----"----------3 to four days
Biweekly---"----------one night or until next issue arrives
Monthly----"----------14-21 days
Bi-monthly-"----------30 days
Quarterly-------------45 days
Tri-annual-"--------- 60 days
Semi-annual---------60 days
Annual--------------- 60-90 days
Less than one year-Depends on publishing history.
I hope this helps,
Anne
Anne McCaffrey
Advanced Senior Library Assistant
Library/Technical Services
extension 5024
fax 3374
>>> "Bothmann, Robert L" <robert.bothmann@MNSU.EDU> 05/11/08 9:06 AM >>>
Does anyone have a list/guidelines for claim intervals based on frequency they would be willing to share?
We want to create one, but if someone else already has something why reinvent the wheel?
Many thanks,
Bobby Bothmann
*******************************************
Robert Bothmann
Electronic Access/Catalog Librarian
Associate Professor, Library Services
Minnesota State University, Mankato
P.O. Box 8419, ML3097
Mankato, MN 56001
Voice: 507-389-2010
Fax: 507-389-5155
robert.bothmann@mnsu.edu
