Apologies for cross posting

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LAMA Measurement Assessment and Evaluation Section (MAES) Preconference
Workshop

LAMA MAES is sponsoring the pre-conference workshop "Living the Balanced
Scorecard" Friday, June 27, 8:00 am - 5:00 pm during the ALA Annual 2008
conference in Anaheim.  The workshop will feature Joe Matthews, Director of
Mathews and Associates and author of the soon to be released "Scorecard for
Results" (Libraries Unlimited, May 2008, $45 retail cost).

The Balanced Scorecard (BSC) is an organizational tool enabling library
management to develop a method for focusing on customers, understanding
their needs and demands for library services, and demonstrating
accountability for using public funds. The BSC provides library management
with supporting data needed to implement data driven decisions.

Attendees will receive as part of their registration a copy of "Scorecard
for Results" at no extra charge.   Using case studies as examples,
presenters will guide workshop attendees through how to develop strategy,
performance measures, targets and initiatives, and then how to integrate
these results and communicate them effectively.  Other presenters are
Susanna Pathak of the Virginia Commonwealth University in Richmond, VA and
Kathryn Robinson of the Orange County Public Library System in Orlando, FL.

We invite you to register and learn more about how to practice the Balanced
Scorecard technique, a valuable tool for your library's assessment needs!

Please click this link to go directly to the list of Anaheim preconferences
and look for the listing for LAMA and then "Living the Balanced Scorecard."

http://www.ala.org/ala/eventsandconferencesb/annual/2008a/optionalevents.cfm
#lamapre

(Lila) Angie Ohler

Head of Acquisitions

McKeldin Library

University of Maryland

College Park, MD 20742

301 405-9308 (phone)

301 314-1200 (fax)

lohler@umd.edu